Marine Dispatcher

TowBoatU.S. Ft. Lauderdale

Marine Dispatcher

Pompano Beach, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Free uniforms

    Paid time off

    Vision insurance

    Wellness resources

    Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will handle emergency and non-emergency calls, make quick decisions, and coordinate appropriate responses. The ideal candidate is highly organized, computer literate, detail-oriented, and able to work well under pressure. Strong communication skills are essential. While boating knowledge is preferred, it is not required.

    Responsibilities

    Receive inbound emergency and non-emergency calls

    Collect and document critical information from callers

    Prioritize calls based on urgency

    Dispatch appropriate response units to locations

    Monitor and respond to VHF radios

    Transmit information to the necessary departments or personnel

    Process invoices and maintain accurate records

    Qualifications

    High school diploma or GED

    Previous experience as a dispatcher or in a similar role preferred

    Excellent typing and data entry skills

    Strong verbal and written communication skills

    Ability to multitask, stay organized, and prioritize tasks in a fast-paced environment

    Familiarity with emergency response protocols (preferred)

    Ability to remain calm and professional under pressure

    Position Details

    Full-time position

    Weekend and holiday availability required