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IT Technical Support Specialist

Mark Dimas Properties

IT Technical Support Specialist

Cypress, TX
Paid
  • Responsibilities

    We're looking for an experienced IT support specialist to provide our team with top-notch assistance! You'll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today! Responsibilities: Secure all computer systems and run regular checks to protect our business from cyber security threats Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently Back up all computers to make sure our files are saved in case the system crashes Keep all technical hardware and systems up to date, including phone systems, printers, computers, operating systems, network systems, and any other technical equipment Qualifications: Skilled in communication, time management, and organization General knowledge of troubleshooting Internet connectivity, phone systems, network systems, and other technological office equipment Capable of creating technical databases utilizing spreadsheets in Excel Expert-level Microsoft Office skills High school diploma required, associate's degree in computer science or information technology preferred • Knowledge of Salesforce a plus • Knowledge of Python a plus • Knowledge of Google Workspace ecosystem a plus Compensation: $45,000 - $50,000 yearly