Job Description

Our INTERNS will be assigned to support one of the three Operations teams described below.  Our Operations interns will work closely with one another, including working on a project designed to benefit the Operations group as a whole; and they will get a glimpse into how our three teams support the business.  Interns will be able to develop a well-rounded view of the operational structure within MarketAxess, with a special focus on their team’s vital role in the customer experience.  Operations Interns also have the benefit of working within a group that has many touch points throughout the firm, which provides them with the experience of working with Internal MKTX teams such as, Sales, Trading, Developers, Production Support, Customer Integration and many more.

In MIDDLE OFFICE & SETTLEMENTS you will have hands-on involvement in many day-to-day trade settlement functions. These tasks include confirming and allocating trades, as well as handling any failed trades that are past settlement.  Partnering with management and internal risk/audit groups you will work to improve processes, mitigate risk and automate workflows.  Additionally, you will be able to assist with projects and initiatives that the team is currently working on.

As a member of the ACCOUNT SERVICES TEAM, you are responsible for the onboarding of new Clients and Dealers on our system, for both our disclosed trading participants, as well as new entities to the global marketplace that is MarketAxess Open Trading™.  As part of this team, you will ensure required documentation is complete and properly maintained for each firm enabled on our platform.  You will work closely with the MarketAxess Sales Teams, regarding a variety of needs for our client accounts.  Additionally, this team works closely with our Dealer contacts to establish trading relationships and prepare new clients to trade with them. 

On the CLIENT SERVICES TEAM, you are the firm’s first line of support.  You will assist clients with any questions, requests or issues they may have.  This can range anywhere from helping someone log into the system or navigate the trading platform, to identifying and raising potential future enhancements. On Client Services you will regularly liaise with the sales staff on client queries and work closely with technology to fix any issues that have been identified.  

WHAT YOU BRING TO THE TABLE

• Working towards Bachelor’s degree in Finance, Business or related field (graduating in Spring 2023)
• Desire to use your organizational and analytical skills in an operationally focused role
• Strong MSOffice skills, including Word, Excel, and PowerPoint
• Highly focused, organized and detail oriented
• Excellent verbal and written communication skills
• Proven ability to take initiative
• Able to deal with ambiguity and changing priorities
• Previous financial services experience in an operational capacity preferred

Additional Information

WHAT’S IN IT FOR YOU?

In addition to working on cutting edge technology and in our culture of innovation, collaboration, and openness, we offer:

• Healthcare and wellness options
• Training and tuition assistance
• Other perks include generous time-off policies, stipends for gym memberships, exercise equipment and similar, and access to on-site healthcare

MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status or any other characteristic prohibited by federal and state law.

All your information will be kept confidential according to EEO guidelines.