TTEC is seeking a Marketing Administration Specialist to join our Marketing team.

We are reinventing the customer experience industry and we need your help. TTEC is a leading global provider of technology-enabled customer experience services. We are on a mission to make it easier for customers to do business with companies and we need a talented copywriter to help us tell our story.

Position Summary:

TTEC is searching for a Marketing Administration Specialist to support a C-level Marketing executive and his team. This role is a two to three-year accelerator program featuring intensive training and mentorship, exposure to several functional areas of marketing, transformational project development, and engagement within sales, marketing and operations. This role will perform advanced, diversified, and confidential administrative support such as managing calendars, booking and accepting meetings; attending meetings, taking notes and following up with stakeholders about action items; manage domestic and international travel itineraries; prepare expense reports; managing some system approvals; assisting with reports and scorecards. Additionally, this role will rotate into each of the functional marketing areas working on strategic initiatives and projects to help The Admin Manager must possess high level of attention to detail, quality focus, high energy and flexibility to a fast-paced deadline driven organization. This individual will need to work well in a team environment, be able to represent the executive with professional courtesy and acumen, and deliver flawless work output.

As a selected member of the Marketing team, you'll enjoy:

• Clear career pathing leading to advancement 

• Exposure to executive leadership, global colleagues and real clients 

• Learning and development opportunities from intensive training to coaching and mentorship programs  

• Rotation within several different functional departments of marketing  

• Ownership over key projects and initiatives  

• In-depth experience that allows for a real understanding of every aspect of our business

What you’ll be doing:

Do you have a curious mindset? Are you an energetic, focused person who is constantly seeking to improve processes and experiences? In this role, you’ll dig into all aspects of our business and implement business innovations. Highly motivated? This is an opportunity to meet with executive leadership to share results from your key projects and initiatives. Love learning? You’ll be building on your learning throughout the lifecycle of the program as you rotate and engage across business groups.   

Duties and Responsibilities:

• Collaborate on strategic initiatives, owning assigned tasks and work streams for strategy, design and execution. 

• Provide read out and status to assigned marketing leadership on key projects.

• Work in functional areas of marketing to learn various marketing disciplines and methodologies.

• This role will make an impact and help TTEC stay ahead by implementing business innovations and pushing our ability to continuously transform. 

• Manage and coordinate daily schedules, meetings (internal & external), arrange all phases of travel for one or more vice presidents/C-level executives.

• Drive meeting planning and preparation work, i.e., drafting agendas, minutes, and information on meetings.

• Prepare executive correspondence; communicate extensively utilizing a variety of technology.

• Prepares draft documents/reports/correspondence for signature

• Design and develop spreadsheets, forms, and presentations, maintain divisional organization charts as directed

• Plans and schedules all travel based on company travel policies (Domestic and International)

• Other duties as requested or assigned

Transforming Business as part of the Marketing program :

We’re a dynamic organization, reaching for amazing in all we do. Bring your endurance, your drive and your initiative and let’s start transforming our business.  

What skills you’ll need:

• BA/BS or equivalent work experience

• Endurance, drive and initiative to work in high paced rewarding environment

• Requires proficiency in Microsoft Products - Word, Outlook, PowerPoint, and Excel required

• Ability to exercise judgment and maintain confidentiality

• Excellent organization skills, ability to set priorities and work under pressure to meet changing deadlines

• Excellent proofing skills with strong attention to detail. Excellent verbal and written communication skills and maintains a professional demeanor

• Ability to multi-task while maintaining quality and meeting deadlines

Pull back the curtain of some of the world's most iconic brands and you'll find the people and technology of TTEC, a Customer Experience Software as a service (CXSaaS) company. We're the friendly faces and advanced technology solutions at the heart of the customer experience. Our purpose is to bring a personal touch (digital or human) to every interaction you have with your favorite brands.