Ensure all project tasks are completed on time and aligned with the objective; alert managers of any at-risk open items manage the Solve for Tomorrow program mailbox, website, beneficiary communications, and general administrative tasks (e.g., maintain distribution and contact lists, process invoices, etc.)
Submit and maintain all contracts and invoices, highlighting any pending items or risks
Maintain Citizenship team process manuals and templates • Coordinate volunteer events in Benevity platform
Conduct research to support program objectives • Maintain program lists and reporting
Support broader Citizenship team on high priority events and community impact activities
Support the collaboration with internal communications team to elevate the program
Collect and document contract and invoices for all Citizenship partnerships
Support the development of post-event and other summary reports
Manage the Solve for Tomorrow mailbox and website; collaborate with agency partners and developers to ensure timely updates
Ad hoc tasks and analysis, as requested
Minimum Qualifications
Bachelor's Degree (preferred in Business, Communications, Marketing, but open to other areas)
2+ years of experience (flexible for exceptional candidates with potential)
Strong attention to detail for administrative tasks including documentation, invoice processing, and vendor management
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
High level of comfort in website administration
Excellent time management skills and follow up to ensure on time deliverables
Preferred Qualifications
Demonstrated competency in both oral and written communication, especially in social media, logistics, legal and finance
Excellent interpersonal skills to build and maintain relationships both internally and externally
Familiarity/Interest in a career in Corporate Social Responsibility (CSR), Community Impact, or Citizenship
Experience managing large programs and/or multiple projects