Who You Are

You're a people person who thrives on variety. You genuinely enjoy connecting with others—whether it's a potential client walking through the door, a journalist you're pitching a story to, or a community partner at a local event. You're warm, approachable, and make people feel valued.

You're organized and self-directed. You can juggle office tasks, social media deadlines, and media outreach without dropping the ball. You create systems that work, stay on top of details, and follow through on what you commit to.

You're excited about marketing and communications. You want to develop your skills in social media, PR, and community building. You're comfortable writing press releases, creating social content, and putting yourself out there to build relationships. You're persistent, proactive, and always learning.

You understand that keeping the office running smoothly is just as important as crafting the perfect Instagram post. You see how it all connects to creating a great experience.

Why This Role Matters

You'll make critical first impressions for Lamont Bros.—both in person and online. You're often the first person potential clients interact with when they call or walk into our West Linn showroom. How you greet them, listen to their needs, and guide them through our process sets the tone for their entire experience.

You'll shape how our community sees us. Through social media, local press coverage, and community presence, you'll amplify our brand and make sure people know about the great work we're doing. You'll turn completed projects into stories, build relationships with local media, and keep us visible where it matters.

This role directly impacts our growth. Every lead you qualify, every post you create, every story you pitch, and every relationship you build helps more people discover Lamont Bros. and choose us for their remodeling projects.

What You'll Actually Do

**Lead Intake & Client Experience **

Be the friendly first point of contact for potential clients reaching out to Lamont Bros.

• Answer phone calls and greet walk-ins warmly and professionally
• Gather project details, assess fit, and schedule qualified leads with our Design Consultants
• Communicate clearly about our process and set proper expectations
• Make a great first impression that reflects our brand

Office Administration & Internal Events

Keep our West Linn office and showroom running smoothly. This is hands-on work that keeps our team productive and our space professional.

• Answer phone calls and greet walk-ins as they arrive
• Order office supplies, employee gear, and maintain inventory
• Keep the showroom organized and presentable for client visits
• Handle routine office tasks
• Direct vendors and walk-ins to the appropriate team members
• Plan and execute our two annual company events

Social Media Management

Manage our social media channels and online platforms to showcase our projects and engage with our local community.

• Schedule and coordinate social media posts across Instagram, Facebook, TikTok, and LinkedIn
• Collaborate with our photographer/videographer to turn project footage into engaging social content
• Create your own content—videos, stories, behind-the-scenes posts, project highlights
• Actively post in local Facebook groups and community forums to build our presence
• Respond to comments and messages to keep our community engaged
• Track what content performs well and adjust accordingly

Local PR & Community Presence

Keep Lamont Bros. visible and connected in the local community through announcements, relationships, and recognition opportunities.

• Write and distribute press releases for project completions, awards, and company milestones to local media
• Submit project updates and company news to chambers of commerce and trade associations
• Nominate Lamont Bros. for local and industry awards
• Maintain relationships with local journalists and community partners
• Respond quickly when local media needs a project feature or quote from the team
• Represent Lamont Bros. at community events and networking opportunities
• Coordinate with the Marketing Manager when larger thought leadership content is ready to share

Must-Haves

• 2-4 years in communications, PR, customer service, or related field
• Exceptional written and verbal communication
• Experience creating social media content (photos, videos, captions, stories)
• Phone presence that makes people feel welcome and valued
• Highly organized with strong attention to detail
• Self-directed—you see what needs to happen and make it happen
• Comfortable with Microsoft Teams and HubSpot CMS (or eager to learn quickly)

Nice-to-Haves

• Experience in PR, journalism, or media relations

• Background in home improvement, construction, or design industry

• Connections in the Portland media or business community

• Event planning experience

• Social media management or content creation experience

• Basic video editing skills

The Details

• Compensation: $19-$24 per hour depending on experience
• Benefits: Health insurance, paid time off, 401(K)
• Location: In-person at our West Linn showroom
• Hours: Monday-Friday, standard business hours
• Team: You'll report to the Marketing Manager

Why You'll Love This Job

Variety of Work: There are many different components to this role. If you like variety and using different parts of your brain, this position will be a good fit.

Autonomy: Once onboarded, you'll have the freedom to manage processes on your own. You'll need to manage your work, prioritize tasks, and stay focused. An organized person who can complete tasks independently will succeed.

Great Team: You'll work with people who enjoy their jobs, are excited about our work and marketing efforts, and treat others with respect and empathy.

Real Impact: See direct results—press placements in publications, leads that become beautiful remodels, your organization keeping things running smoothly.

Career Growth: Build real skills in communications, PR, and community relations. As Lamont Bros. grows, this role grows with it. We believe in never stopping learning and will support your professional development.

Here's What the Process Looks Like:

1. Submit your resume and a brief cover letter.
2. We'll follow up with three questions and ask you to record a short video with your responses.
3. Next, you'll meet virtually with the hiring manager to discuss the role in greater detail.
4. You'll visit our West Linn showroom for an in-person interview where you can meet the team and see your workspace.