Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Marketing & Community Outreach Director

Crisis Center for South Suburbia (CCSS) Full-Time | Exempt

CCSS is seeking a dynamic and strategic Marketing & Community Outreach Director to lead agency-wide marketing, communications, and community engagement efforts. This role plays a key part in advancing our mission by increasing visibility, strengthening community partnerships, and inspiring donor and stakeholder support.

Key Responsibilities

Lead and execute a comprehensive marketing and communications strategy aligned with CCSS goals

Oversee brand, website, social media, newsletters, and all public-facing content

Manage outreach initiatives to expand awareness and access to services

Supervise outreach, volunteer, and Safe Start program staff

Develop partnerships with community organizations and represent CCSS at events

Oversee marketing for Neat Repeats resale stores

Collaborate with leadership on fundraising campaigns, donor communications, and annual reports

Qualifications

Bachelor’s degree in Marketing, Communications, PR, or related field

5+ years of marketing/communications experience (nonprofit preferred)

2+ years of supervisory experience

Strong skills in digital marketing, social media, and content creation

Experience with website management and design tools (e.g., Canva, Adobe)

Schedule & Compensation

Monday–Friday, with occasional evenings/weekends

Full-time, exempt (manager-level salary band)