Sun Holdings provides world-class franchise management services to the franchise ownership teams of some of America’s most popular restaurants. Brands serviced include over 1,200 Applebee’s, Arby's, Burger King, Cantina Laredo, Golden Corral, Freebirds World Burrito, IHOP, McAlister’s, Papa John’s, Popeye’s, Taco Bueno, and Uncle Julio's locations in 35 States. The collective portfolio of brands we provide franchise management services to makes up one of the largest franchisee organizations in the U.S.
Summary: We are seeking a Marketing Coordinator for our CRM & Loyalty Programs team for Freebirds World Burrito, Taco Bueno, and Uncle Julio’s. This role is a ground-floor level opportunity and will work to optimize loyalty programs and CRM campaigns across email, SMS, and app channels.
Benefits and Perks:
401K with company match
Health insurance, including Medical, Dental, and Vision
HSA with company match
Earned Wage Access, Instant Pay Card
Ancillary benefits include STD, LTD, and Life insurance
Paid time off and paid holidays
FREE lunch at local brand-related restaurants
PerkSpot corporate nationwide discount program
And much more!
Responsibilities:
Support CRM & Loyalty platform operations, ensuring functionality and alignment with engagement goals
Assist in campaign execution across email, SMS, and app channels.
Collaborate with IT, Analytics, and Marketing teams on platform updates and maintenance
Help develop audience segmentation strategies to personalize customer engagement
Monitor loyalty program performance, conduct A/B testing, and compile insights
Coordinate marketing campaigns, ensuring timely execution through a content calendar
Assist with copywriting, graphic design, and marketing asset creation
Analyze customer data to identify trends and improve engagement strategies
Prepare reports and provide recommendations for campaign optimization
Requirements:
Bachelor’s degree in marketing, advertising, or a related field.
1-2 years of relevant experience, preferably in a similar role
Knowledge of CRM management, loyalty programs, and digital marketing
Familiarity with loyalty-based CRM platforms and analytics tools (e.g., Google Analytics)
Knowledge of segmentation, personalization, and creation of targeted campaigns
Analytical with solid organization and communication skills
Familiarity with basic graphic design and copywriting is a plus
Experience in the restaurant industry is a plus
This position is located onsite Monday through Friday at our corporate headquarters in Dallas, Texas, where our engaging and collaborative culture helped earn us a spot on Newsweek's list of America’s Greatest Workplaces in 2024. Want to learn more about who we are? Visit us at www.sunholdings.net.
We at Sun Holdings are committed to delivering a rewarding experience to our customers and a stimulating career environment for our employees. Sun Holdings is an Equal Opportunity Employer