Job Description
This role is based in our New York / Dallas / Boulder or Phoenix offices.
Marketing Data Operations Manager
The Marketing Data Operations Manager is a technical leadership role within the Marketing Analytics Center of Excellence (CoE), responsible for ensuring that data governance and standards defined by the Commercial Data department are implemented effectively across all portfolios. This role owns the functional execution of data integrity, accuracy, and operational health, serving as the primary point of accountability for enterprise-wide data protocols. You'll manage the technical layer of data ingestion and quality control, ensuring the reliability of all downstream analytical outputs. Beyond maintaining technical excellence, you'll build and scale a high-performing data operations function capable of supporting growing business complexity while developing team members who combine technical mastery with strategic business thinking.
This is a role for someone who thrives on precision, takes ownership of the technical foundation that makes great analytics possible, and sees data operations as a strategic enabler rather than a back-office function. You'll establish and oversee data hygiene audits, monitor the health of data pipelines between the central data warehouse and marketing execution platforms like Eloqua and Salesforce, and troubleshoot synchronization issues before they impact reporting. You'll architect scalable processes and systems that can flex across multiple portfolios and business units, while mentoring your team to become proactive problem-solvers who anticipate issues rather than simply react to them. You'll also serve as the technical liaison to the central Governance team, representing marketing-specific requirements in global standards and flagging emerging data quality risks. Success in this role means analysts and stakeholders trust the data completely, your team operates with minimal escalations, and data operations becomes a competitive advantage rather than a constraint.
Reporting Line: VP, Marketing Analytics
Key Responsibilities
What Success Looks Like
Qualifications
Qualifications and Skills
Additional Information
The salary range for this role is $70,000 - $100,000 based on experience and location.
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our Benefits include:
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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