Marketing Director Dental Multi-Location Group DSO

Empower Dental Group

Marketing Director Dental Multi-Location Group DSO

Burbank, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Dental insurance

    Marketing Director / Growth & Partnerships – Multi-Location Dental Group

    Location: Burbank ? Glendale Employment Type: Full-Time

    About Us

    We are a growing multi-location dental group with 6 offices and an in-house dental lab. Our focus is on advanced dentistry, high-value procedures, and delivering a premium patient experience. We are scaling with a strong emphasis on efficiency, accountability, and measurable results.

    Position Overview

    We are seeking a Marketing Director to act as the central link between our external marketing agency, internal office teams, and referral partners.

    This is a hands-on, performance-driven role focused on execution, accountability, and growth. You will not be running ads directly, but you will be responsible for overseeing performance, coordinating internally, and ensuring marketing efforts translate into real production.

    Key Responsibilities

    Agency Oversight & Accountability

    Serve as the primary point of contact with our Google Ads / marketing agency

    Review campaign performance, budgets, and reports

    Hold the agency accountable for:

    Cost per lead

    Cost per new patient

    Return on investment (ROI)

    Identify gaps and push for continuous improvement

    Office Coordination & Conversion Optimization

    Act as the link between marketing and each office location

    Ensure proper handling of leads:

    Phone answering quality

    Scheduling efficiency

    Follow-up systems

    Work closely with office managers and treatment coordinators to improve:

    Lead-to-patient conversion

    Case acceptance

    Align marketing efforts with each office’s capacity and goals

    Growth, Networking & Partnerships

    Build relationships with:

    Local businesses

    Medical professionals

    Community partners

    Develop referral channels that generate consistent patient flow

    Identify and execute local growth opportunities focused on high-value treatments

    Data Tracking & Reporting

    Track and report on:

    Lead volume and quality

    Conversion rates

    Cost per acquisition

    Production from new patients

    Provide clear, actionable insights (not just reports)

    Use data to guide decisions and improve performance

    Brand & Campaign Alignment

    Ensure consistent messaging and positioning across all locations

    Coordinate with the agency on campaigns for:

    Implants

    Full mouth rehabilitation

    Cosmetic dentistry

    Maintain a premium brand focus (not discount-driven marketing)

    Qualifications

    5–10 years of marketing, growth, or operations experience

    Dental marketing experience strongly preferred

    Candidates without dental experience must have proven success in high-ticket, elective services (cosmetic, aesthetics, implants, or similar cash-pay models)

    Experience working with and managing external marketing agencies

    Experience in multi-location businesses or DSOs preferred

    Strong understanding of:

    Lead generation (Google Ads, Meta Ads)

    Lead conversion systems (calls, scheduling, follow-up)

    Ability to work cross-functionally with office teams

    Strong communication and organizational skills

    Business development / networking experience is a plus

    Data-driven with focus on measurable outcomes