Job Description

PINNACLE IN-STORE EVENTS is currently seeking a BILINGUAL CUSTOMER SERVICE REPRESENTATIVE in the Modesto, Stockton, Tracy and Merced area. The Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.

WE DO NOT DO:

• DOOR TO DOOR
• TELEMARKETING
• OUTSIDE SALES
• REMOTE WORK
• WORK FROM HOME

THESE THINGS LISTED ABOVE ARE ALL THINGS WE DON'T DO.

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES:

· Provide excellent customer service to all clients/customers and maintain adequate appointment times

· Report any new customer acquisitions or account changes to the Director of Operations

· Resolve customer support related issues and provide customers with proper solutions to their concerns

JOB REQUIREMENTS

· At least 1+ year experience in an office, retail, or other customer service environment

· Strong communication skills

· Basic office etiquette

· Ability to juggle multiple tasks simultaneously

MUST BE OVER 18

INTERESTED AND QUALIFIED CANDIDATES FOR THE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OPENING SHOULD SUBMIT THEIR RESUME THROUGH ZIPRECRUITER FOR IMMEDIATE CONSIDERATION. RESUMES WILL BE REVIEWED AS QUICKLY AS POSSIBLE AND QUALIFIED APPLICANTS WILL BE CONTACTED TO SET UP AN INTERVIEW.

Company Description

Pinnacle In-Store Events is actively seeking a motivated Entry Level Marketing Assistant to work on groundbreaking campaigns with an advertising and marketing firm in the Bay area. This innovative firm was founded by dedicated people looking to push the envelope by using cost-effective marketing campaigns and advertising strategies. Their goal is to provide the same advertising as the standard firm but at a fraction of the price. As a progressive company in the sales and marketing industry, this firm continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. By providing personalized sales and marketing services to some of the largest retailers in the world, this firm continues to increase the market shares of clients through proven sales and marketing strategies.