Agent Concierge and Marketing Launch Coordinator THE REZERVE — Where Top Producers Become Owners This is not traditional onboarding. This is brand elevation. At THE REZERVE, we’re designing a brokerage experience unlike anything in the industry — intentional, prestigious, and built for agents who expect excellence. We’re looking for an Agent Onboarding & Marketing Launch Coordinator who can deliver a transition so seamless, so elevated, and so turnkey that agents feel the difference from day one. If you thrive at the intersection of operations, branding, and white-glove service, you’re exactly who we want. Responsibilities: Agent Onboarding • Become the primary point of contact for every new agent — guiding them from commitment to full activation. • Coordinate license transfers, system access (email, CRM, MLS, proprietary systems), and full internal setup. • Manage onboarding timelines with precision, ensuring every milestone hits on schedule. • Facilitate welcome calls, leadership introductions, and cultural integration so agents feel at home immediately. • Collect and verify all required documentation (ICAs, W-9s, headshots, bios, etc.) with accuracy and professionalism. Marketing Launch • Ensure headshots, yard signs, business cards, and branded collateral are ordered, approved, and delivered with precision. • Manage the setup of agent bios, email signatures, websites, and social profiles — all aligned with THE REZERVE’s brand standards. • Coordinate launch announcements, welcome posts, and digital introductions that position each agent with prestige and intention. • Enter new listings into the MLS systems (FMLS, GAMLS, and any applicable platforms) with accuracy, compliance, and brand-aligned presentation. • Create property marketing collateral for print, digital, and social media — including brochures, flyers, social graphics, email blasts, and listing packages. • Maintain ongoing updates and marketing support to ensure every agent’s brand presence remains consistent, professional, and elevated across all channels. Experience & Retention • Deliver a white-glove onboarding journey that reflects our core pillars: ownership, wealth, and excellence. • Anticipate challenges and implement proactive, concierge-level solutions. • Track onboarding KPIs — launch timeline, satisfaction feedback, retention data — to refine processes over time. • Continuously improve workflows with smart automation and feedback loops. Success Looks Like • Every agent feels supported, informed, and energized through their entire onboarding journey. • Marketing + onboarding materials are launched within 3 days of joining. • Agent satisfaction and retention remain in the top quartile of the industry. • THE REZERVE’s reputation for precision, protection, and prestige is strengthened with every agent you onboard. Qualifications: What You Bring • 3+ years in real estate operations, agent services, or brokerage administration (preferred). • Master-level organization and project management skills. • Warm, approachable communication paired with a polished, professional presence. • Familiarity with MLS systems, CRMs, marketing tools, and brokerage operations. • A brand-minded eye for detail — you protect aesthetics and consistency. Compensation: $68,000 - $80,000 yearly

• Agent Onboarding • Become the primary point of contact for every new agent — guiding them from commitment to full activation. • Coordinate license transfers, system access (email, CRM, MLS, proprietary systems), and full internal setup. • Manage onboarding timelines with precision, ensuring every milestone hits on schedule. • Facilitate welcome calls, leadership introductions, and cultural integration so agents feel at home immediately. • Collect and verify all required documentation (ICAs, W-9s, headshots, bios, etc.) with accuracy and professionalism.Marketing Launch • Ensure headshots, yard signs, business cards, and branded collateral are ordered, approved, and delivered with precision. • Manage the setup of agent bios, email signatures, websites, and social profiles — all aligned with THE REZERVE’s brand standards. • Coordinate launch announcements, welcome posts, and digital introductions that position each agent with prestige and intention. • Enter new listings into the MLS systems (FMLS, GAMLS, and any applicable platforms) with accuracy, compliance, and brand-aligned presentation. • Create property marketing collateral for print, digital, and social media — including brochures, flyers, social graphics, email blasts, and listing packages. • Maintain ongoing updates and marketing support to ensure every agent’s brand presence remains consistent, professional, and elevated across all channels.Experience & Retention • Deliver a white-glove onboarding journey that reflects our core pillars: ownership, wealth, and excellence. • Anticipate challenges and implement proactive, concierge-level solutions. • Track onboarding KPIs — launch timeline, satisfaction feedback, retention data — to refine processes over time. • Continuously improve workflows with smart automation and feedback loops. Success Looks Like • Every agent feels supported, informed, and energized through their entire onboarding journey. • Marketing + onboarding materials are launched within 3 days of joining. • Agent satisfaction and retention remain in the top quartile of the industry. • THE REZERVE’s reputation for precision, protection, and prestige is strengthened with every agent you onboard.