Marketing Operations Coordinator
Alpharetta, GA • Full-Time, On-Site
About the Role
OneHum runs integrated marketing programs for branded and institutional clients — recurring email and in-store campaigns for retail partners, promotional programs for business branding, and seasonal retail promotions. The Marketing Operations Coordinator keeps that work moving: owning the marketing calendar, coordinating print and vendor production, tracking deliverables and reporting status, working across our operations, creative and account teams.
This is a hands-on operations role. Success looks like campaigns that launch on schedule, creative that moves through review without bottlenecks, and records that stay accurate across every active project.
Key Responsibilities
Marketing Calendar & Campaign Coordination
- Plan production schedules with account and operations leads; keep dates, owners and deliverables current across every active campaign
- Track campaigns from kickoff through launch across email, print and in-store channels; flag schedule risks early
- Coordinate multiple concurrent campaigns across marketing, creative and merchandising stakeholders
Creative & Production Coordination
- Run revision rounds between account leads, designers and clients; keep turnaround times visible and on track
- Confirm files are approved and production-ready before release to vendors
Print, Direct Mail & Vendor Coordination
- Coordinate print vendors, internal design and client review on all collateral for an ad campaign
- Confirm specs, quantities and deadlines with vendors; issue purchase orders and reconcile acknowledgments
- Build campaign schedules from event dates and shared mail cycles; coordinate art deadlines, quantities and drop dates
- Manage production quantities and delivery logistics across multiple client locations
- Verify vendor invoices against purchase orders at job close
Client Support & Reporting
- Support execution of client advertising and marketing programs: scheduling, asset tracking and documentation
- Maintain accurate program records for account reporting
- Serve as liaison between account, creative and operations; prepare status reports from Smartsheet and Scoro for leadership and any client updates
Qualifications
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Requirements:****
- 1–3 years in marketing operations, project/production coordination or a related client-services role
- Keen eye for detail with excellent spelling and grammar; working knowledge of APA (American Psychological Association) style
- Proficiency with project and calendar-tracking tools — Smartsheet strongly preferred (or Asana, Monday.com, ClickUp)
- Comfort working in an operations/PSA platform such as Scoro; willingness to learn our systems is required
- Strong Excel skills for planning, tracking and reporting
- Disciplined file and asset management in a cloud document system (Box, Dropbox) — naming, versioning, organization
- Ability to manage multiple concurrent campaigns and deadlines without dropping details; strong written and verbal communication
- Bachelor's degree in Marketing, Business, Communications or related field — or equivalent hands-on experience
Preferred:
- Familiarity with print production workflows — proofing, vendor specs and quotes, multi-location distribution
- Experience planning direct mail programs with print plants and mail houses
- Experience supporting digital, promotional or brand-partner marketing programs, or retail/event-driven marketing calendars
Mindset:
- You want to own a function, not execute a task list
- You are comfortable building process where formal playbook don't yet exist
- You understand that in a growing company your role will expand and you are energized by that
- You are proactive — you surface risks early and bring solutions, not just observations
Company Description
OneHum Group is a full-service creative and marketing agency that helps brands tell their unique stories in a constantly evolving marketing landscape. By aligning efforts around a brand's core truths, we deploy multi-channel campaigns — including direct mail, promotional products, and digital marketing solutions — with creative and strategic content that ensures impactful messaging. At OneHum, we unite a team of experts to amplify our clients' brands and leave a lasting impression.
Why Join OneHum?
• Competitive Salary
• Benefits: 401k Match, Health Insurance, Paid Time Off, Social Events
• Culture: Direct, fast-moving, team-focused, and creatively driven
• Career Growth: Exposure to agency operations and opportunity to grow in marketing operations and account management
Ready to make your mark?
If you're an organized operations professional with sharp attention to detail, strong planning instincts, and experience keeping campaigns and vendors on schedule — we want to hear from you. Please submit your resume and a brief cover letter explaining why you're the ideal fit for this role at OneHum.
OneHum Group, Inc. is an equal opportunity employer. Employment is contingent on successful completion of a background check and verification of eligibility to work in the United States _ ._