Summary:

Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop our customer base by utilizing a systematic process (Route Selling) to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met.

Primary Roles and Responsibilities:

Daily Route Preparations

Regular meeting attendance

Continuing education and coaching with Manager

Daily contact preparations and job referral activity

Daily priorities planning

Reporting & Administration

Route Contacts Business Development

Execute Contact Business Development Cycle

Document Progress

Develop sales objectives

Debrief with Manager

Execute referral and client appreciation activities

Commercial Business Development

Conduct ERP (Emergency Readiness Program) presentations

ERP data collection

Develop and present ERP program to clients

Regular client visits and follow-up to ensure priority readiness

Entertainment & Events

Coordinate continuing education events for clients

Coordinate marketing & entertainment events

Professional association participation

Participate in professional networking events

Necessary Experience and Skill Set:

2+ years of progressively responsible business-to-business sales experience

Experience with sales and marketing within the service sector

Superb sales, customer service, administrative, verbal, and written communication skills

Strong business and financial background and process-and-results-driven attitude

Working knowledge of current business software technologies is required

Formal Education/Training:

Bachelor’s degree in marketing or business or equivalent experience

Normal Working Hours, Additional Working Hours, and Travel Requirements:

This is a full-time position working varying hours between 8:00 a.m. and 5:00 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed depending upon the business needs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.