Job Description

The Marketing & Technology Coordinator plays a dual role in supporting Fully Promoted’s brand marketing initiatives while ensuring technology platforms and tools are optimized to drive lead generation and franchisee success. This position requires a marketing-minded professional with a strong technical skillset—someone who can troubleshoot and train on systems, manage CRM and lead tracking platforms, and create digital marketing assets that help franchisees grow. This is an ideal position for a problem solver who is passionate about helping businesses generate leads, improve efficiency, and stay ahead with both technology and marketing strategies.

Marketing Responsibilities

• Create and manage marketing assets and campaigns, including social media graphics, email marketing, presentation decks, website content, and print materials.
• Support digital lead generation strategies through SEO, paid media support, and CRM optimization.
• Maintain consistent branding across all media channels and ensure franchisees have the tools to execute campaigns effectively.
• Collect and synthesize marketing performance data to provide actionable insights to the marketing team and franchisees.
• Manage marketing files, content libraries, and resources in Gorilla Dash, OneDrive, and internal systems.
• Experience with lead generation tools such as ZoomInfo, LinkedIn Sales Navigator, etc.
• Proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, Final Cut Pro etc.

Technology & Support Responsibilities

• Manage, support, and train on CRM/POS and lead generation platforms used by franchisees.
• Troubleshoot technical issues related to software, systems, and connectivity; escalate to vendors as needed.
• Deliver training (via webinars and occasionally in-person) on marketing platforms, CRM systems, and digital marketing tools.
• Track and document technical issues in a support ticketing system, ensuring timely and thorough resolution.
• Collaborate with the tech department on system improvements, platform integrations, and R&D initiatives.
• Monitor franchisee compliance with system standards (marketing fund, CRM usage, tech tools).
• Proficiency with Microsoft Office Suite, Meta Business Suite, LinkedIn Business Manager, Google Workspace, etc.

Qualifications

Bachelor's degree (B. A., B.B.A., or B.S.) or equivalent from four-year college or university; or Associate's degree (A. A. or A.S.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.

An individual should have strong working knowledge of Microsoft Office Suite, Internet Explorer or Google Chrome, Customer Relationship Management systems, and scheduling software.

Microsoft & Google Certified Professionals preferred but not required.

Additional Information

** Once you become part of our amazing team of winners you’ll enjoy:**

• Competitive compensation
• Comprehensive training to hone your skills at our headquarters
• Medical, Dental, Vision, and Life insurance coverage
• Short- and Long-term disability insurance
• Generous time off and paid Holidays
• 401(k) plan with company match
• Mentorship Program
• Dream Coach
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy – a chance to give back to the community

** Join us at United Franchise Group – a global leader for entrepreneurs!**

** Apply today!**

All your information will be kept confidential according to EEO guidelines.