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Call Center Representative

MarketizeIt, LLC

Call Center Representative

Versailles, MO +2 locations
Full Time
Paid
  • Responsibilities

    Job Description

    MarketizeIt selects only the best and brightest to be a part of our cutting-edge organization. We surround ourselves with a team of forward-thinking professionals who aren't afraid to push the limits. If you're inspired to join an industry trendsetter that will challenge and reward you, keep reading. We're looking forward to working with you.

    Our dynamic team is currently in search of FULL AND PART TIME CALL CENTER REPRESENTATIVEs to join our team! This position will report directly to one of assigned Team Leads.

    • Availability to work a flexible schedule which includes all hours of call center operation
    • Hours: Full-time: 40+ hrs/week: M-F 8:30AM - 5PM

    We are looking for candidates who have the ability to set appointments for our contracts in the funeral industry and construction industry.The ideal candidate must have excellent communication skills, excellent customer service skills and enjoy helping others to provide our clients with motivation and support in a positive and professional work environment.

    RESPONSIBILITIES:

    • Calls prospective customers (provided).
    • Handles inbound requests for appointments.
    • Sets appointments for Sales Counselors.
    • Follows Company policies, scripts and guidelines.
    • Documents all phone calls and meetings.
    • Communicates with Team Leads about calls and meetings.
    • Contributes to team effort by accomplishing related results as needed.

    QUALIFICATIONS:

    • 6 months experience operating a computer in Windows based environment
    • Excellent customer service and communication skills
    • Excellence in writing, grammar, and typing
    • Must be organized and have a strong work ethic
    • Confidence and professionalism to interact with clients over the phone
    • Drive and self-motivation
    • Position requires the ability to interface with people in a positive manner
    • Must be able to communicate effectively with customers, management, and co-workers
    • Must be able to sit for long periods of time
    • At least 18 years of age

    Company Description

    MarketizeIt integrates phone, web, e-mail, text, and wireless technologies into one seamless customer experience which enhances the connection to your brand. As a complete solutions provider, MarketizeIt offers a full complement of high tech and high touch channel options for your customers and prospects based on how and when they want to conduct business. We can provide a software solution or integrate with your software to provide a cost effective, comprehensive customer service center where thoughtful staff focus on your customer and their needs.

  • Locations
    Versailles, MO • Jefferson City, MO • Sedalia, MO