Job Description
Job Posting: Marketplace Specialist
Location: Chatsworth, California (Remote/Hybrid Options Available)
Job Type: Full-Time
About Us:
Our compan is a dynamic and fast-growing company specializing in innovative technology solutions for the modern consumer. We thrive on creativity, efficiency, and results. We’re seeking a driven Marketplace Specialist to join our team and take our presence on major e-commerce platforms to the next level.
Job Description:
We’re looking for a Marketplace Specialist with a proven track record of managing and optimizing online marketplaces such as Amazon, Walmart, Newegg, and eBay. The ideal candidate is a motivated self-starter who is passionate about e-commerce, thrives in a fast-paced environment, and takes initiative to grow the business.
Key Responsibilities:
• Manage day-to-day operations on Amazon, Walmart, Newegg, and eBay marketplaces, including listings, pricing, promotions, and inventory management.
• Handle Amazon back-end operations such as:
• Safe-T claims management.
• Responding to claims, chargebacks, and resolving issues effectively and promptly.
• Monitor and resolve marketplace compliance issues, account health, and seller performance metrics.
• Develop and implement strategies to optimize listings for maximum visibility, sales, and profitability.
• Analyze marketplace performance data to identify opportunities for growth and improvement.
• Proactively identify and address marketplace trends, challenges, and potential risks.
• Collaborate with cross-functional teams, including marketing, operations, and customer service, to ensure smooth marketplace operations.
• Stay updated on platform changes, policies, and best practices to maintain competitive advantages.
Qualifications:
• 2+ years of experience managing online marketplaces (Amazon, Walmart, Newegg, and eBay).
• Strong knowledge of Amazon Seller Central back-end operations, including Safe-T claims, chargebacks, and issue resolution.
• Proven track record of growing sales and improving operational efficiency on marketplaces.
• Strong analytical skills and experience with data-driven decision-making.
• Excellent communication and problem-solving skills.
• Proficiency in Excel and other data management tools.
• Self-motivated and results-oriented with a proactive approach to challenges.
• Experience with tools like Jungle Scout, Helium 10, or similar platforms is a plus.
Why Join Us?
• Opportunity to play a key role in a fast-growing company.
• Collaborative and innovative work environment.
• Room for growth and advancement.
• Competitive salary and benefits package.