Job Description

COMPANY OVERVIEW

Marsden provides janitorial, security, building maintenance and specialty property services solutions throughout the United States. Marsden’s combined national support and local operations provides our clients and employees with the strength and stability of a large corporation with the individualized care of a small business.

Our hiring philosophy is rooted in the idea that hiring local builds business an economy and brings in the best employees. We believe in our employees. We invest in our employees. A career at Marsden means a career that you can grow with.

JOB SUMMARY

The Divisional Vice President will drive the Leadership Engagement Growth & Safety (LEGS) strategy of the company within the Milwaukee market. The Vice President will establish project objectives for labor control, customer satisfaction, quality assurance, safety and contract compliance to achieve specified profit objectives.

KEY RESPONSIBILITIES:

• Builds, develops and manages the operational leadership teams capable of carrying out needed operational strategies, profit objectives and talent management and development.
• Coordinates implementation and execution of operational policies and practices throughout the organization.
• Plans, directs and implements strategic changes in operations strategy company-wide.
• Directs and encourages operational leadership team members in continuous improvement processes.
• Provides leadership for problem resolution to facilitate faster improvements and improved working relationships.
• Oversees project budgets to ensure compliance with organizational expenditure requirements.
• Ensures compliance with state and federal regulations.
• Provides strategic financial input and leadership on decision making issues affecting the organization; i.e. evaluation of potential alliances, acquisitions and/or mergers.
• Evaluation of branch operations structure and team plan for continuous improvement of the efficiency and effectiveness of the group as well as providing individuals with professional and personal growth and development with emphasis on opportunities (where possible) of individuals.
• Builds expansion of the company footprint.
• Develops plans to monitor and improve Safety, Quality, Delivery and Cost for the operation.
• Implement processes in alignment with strategic initiatives and provide a clear sense of direction and focus.
• Interviews and recommends supervisory and management staff for positions within the assigned area.
• Monitor operations and initiate corrective actions for abnormalities.
• Remove production constraints; allocate human and equipment resources and direct employees to attain all established goals.
• Regular regional travel to support customers and/or sales opportunities and to expand business throughout the territory.
• Uses Microsoft Office-based cost management system to audit bi-weekly budgets for all assigned accounts to include labor, supplies, and equipment.
• Other duties as assigned.

SKILLS AND QUALIFICATIONS

• ‪Visionary leader with ability to inspire respect and trust and mobilize others to fulfill the vision- be a champion for your team
• Strong understanding of budgeting and expense management with a solid understanding of financial and accounting practices
• ‪Demonstrated strong leadership, team building and coaching, as well as the ability to motivate people, assess and develop employee skills
• Problem analysis and resolution at both a strategic and functional level
• Planning – ability to think ahead and plan ahead over 2-4 year timeframe
• ‪‪Highly motivated and results oriented
• Operational systems development and deployment
• ‪Strong analytical and decision-making skills
• Ability to identify and solve complex problems
• Change management expertise- understanding and implementation
• Excellent oral and verbal communication skills
• Growth oriented and entrepreneurial

EDUCATION AND EXPERIENCE REQUIRED

• 10+ years of progressive leadership experience in a commercial janitorial, facilities services, or similar service based/multi-site experience.
• Demonstrated ability to successfully lead in a mobile role with responsibility for a decentralized workforce and multiple customers
• 4 year degree in Business Administration or related field
• Computer proficiency; MS Office, Internet, Outlook, automated timekeeping systems; hand-held technology
• Ability to travel regularly throughout region

MEASURES OF SUCCESS   

• Meet or exceed net income growth targets
• Meet or exceed client retention goals
• Meet or exceed employee retention goals
• Meet or exceed management development goals
• Meet or exceed safety performance standards
• Maintain a detailed strategic plan for all areas of responsibility

BUSINESS CONDUCT

• Commits to behave in compliance with the company’s values and Code of Conduct.
• Builds a culture of work safety and lead by example with one’s own safe behavior.
• Ensures one’s own compliance with the Company’s published Operating Standards.
• Treats co-workers with respect and approaches conflict with positive intent and professionalism.
• Asks questions to understand why we do what we do and how we do it – champions change when improvements can be made.

AAP/EEO STATEMENT

Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status with regard to public assistance or any characteristic protected under federal, state or local law.

Company Description

At Marsden, we do essential work. Marsden Services was established in 1952 and over the years has grown into a full spectrum facility services provider. Marsden offers janitorial, security, building maintenance, and specialty property services throughout the United States. We provide specialized building care to thousands of clients through service solutions that are quality-based and customer-focused.