Job Description

Exciting new opportunities available for a brand new call center in White Marsh/Middle River area. Great culture, lots of openings!

THIS IS A FULL TIME POSITION WITH BENEFITS!!

Earn up $14.50 per hour!

You will be responsible for helping customers by providing product and service information and resolving issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, call centers, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

Mary Kraft Staffing was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading healthcare, financial, commercial, insurance and service industry clients to increase productivity and drive cost savings through an array of flexible, cost-effective staffing and outsourced HR options. Each year, Mary Kraft's winning combination of industry-leading staffing expertise and high-quality talent enables hundreds of outstanding companies to respond to ever-changing business needs with unparalleled success.