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Assistant Operations Manager

Massage Envy (NCT Company d.b.a.)

Assistant Operations Manager

National
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Competitive salary

    Employee discounts

    Flexible schedule

    Free uniforms

    Paid time off

    Training & development

    Assistant Spa Manager

    Description

    Our exciting and innovative clinic is searching for an Assistant Spa Manager to assist in driving success in massage and facial services. The Assistant Manager must possess excellent people and sales skills, with a dedication to service. Key duties include staff scheduling, sales training, ensuring adherence to company processes and protocols and community outreach. The Assistant Manager's job is to ensure the highest client satisfaction, be a motivator to the spa associates to exceed their goals and to resolve all operational issues that may occur.

    Responsibilities

    Put your best face forward in this high energy position and ensure that every guest has a friendly, inviting and memorable experience.

    Assist the Manager in managing all aspects of the spa, including closing sales

    Answer incoming calls, schedule appointments, and collect payment for services.

    Have a thorough understanding of our wellness program to drive sales and promotions

    Assist employees to consistently increase guest retention, service sales, and maintain minimum retail sales goals.

    Goals for this position are client retention, retail, and service sales.

    Compensation

    Monthly Commission bonus, PTO, Health, Dental, Vision eligibility after 60 days, and more!