Benefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Job Title: Massage Therapist
Department: Spa Reports To: Spa & Medspa Manager Location: Blondie’s Salon & Spa Status: Non-Exempt
Position Summary
Blondie’s Salon & Spa is seeking a licensed and experienced Massage Therapist to join our spa team. In this role, you will deliver customized, high-quality massage services designed to support guest wellness, relaxation, and recovery. The ideal candidate is passionate about the wellness industry, holds an active Indiana license or certification, and is committed to providing an exceptional guest experience. You will thrive in a supportive, inclusive environment focused on continued education, professional growth, and elevated service delivery.
Key Responsibilities
Guest Experience
Conduct thorough consultations using Blondie’s standardized consultation framework
Create personalized treatment plans based on client needs and preferences
Educate guests on products and services to support ongoing wellness
Document guest preferences, products used, and recommended follow-up treatments
Encourage return visits through personalized recommendations and follow-up communication
With guest permission, capture service photos for marketing and engagement
Participate in guest relationship-building initiatives such as thank-you notes, check-in calls, and seasonal gifts
Use internal systems and processes to ensure consistent, high-quality guest service
Goal Setting & Performance Tracking
Attend monthly one-on-one coaching sessions with spa leadership
Submit a coaching reflection form one week prior to each session
Track daily service performance and align with team-wide goals
Continued Education & Growth
Attend all paid education sessions provided by Blondie’s
Proactively seek additional educational opportunities to refine technique and expand services
Use downtime to review product and ingredient knowledge
Participate in team-based learning and collaborative professional development
Cleanliness & Sanitation
Maintain a clean, sanitized, and well-organized workstation at all times
Restock all supplies needed for services and transport laundry to designated areas daily
Ensure all common areas remain neat, professional, and guest-ready
Marketing & Business Development
Maintain a professional social media presence showcasing your services and specialty
Share relevant photos and content a minimum of twice per week
Participate in business-building efforts, marketing campaigns, and salon/spa events
Compensation & Benefits
Earnings Structure: 40% service commission or hourly rate, whichever is higher; 10% retail commission; plus tips
At-cost salon/spa services for employees
No booth rent or product fees—all tools and backbar products are provided at no cost
Paid time off (PTO) for eligible employees
Flexible scheduling to support work-life balance
Paid continuing education to expand services and increase income potential
Ongoing mentorship and quarterly performance reviews with salon leadership
Comprehensive marketing support, including monthly advertising and a front desk team that actively books and manages clients for you
Full administrative support, including scheduling, rescheduling, checkouts, and communication
Phorest software for managing guest records, online bookings, and professional communication—without needing to share personal contact information
Business and tax support to help with financial management and planning
High-end salon environment that attracts clientele who value quality service and tip accordingly
Collaborative, team-oriented culture that provides support when you need time off or flexibility in your schedule
Dress Code & Professional Standards
All team members are expected to maintain a sophisticated business casual appearance and uphold exceptional standards of personal care and hygiene. As a luxury salon and spa, every team member represents the brand’s image and guest experience. A polished, professional presence is required at all times.
Minimum Qualifications
Current Indiana Massage Therapy License or Certification
Strong communication skills and client rapport
Ability to recommend services and home care products with confidence
Excellent time management and reliability
Commitment to continued growth, collaboration, and professional conduct
Level System & Key Performance Indicators (KPIs)
Blondie’s operates on a structured level system with quarterly opportunities to “level up” based on performance. Quarterly reviews assess individual responsibilities, performance goals, and professional development.
Key KPIs include:
Average Service Ticket
Average Retail Ticket
Prebook Percentage
New Client Retention
Existing Client Retention