Job Description
** The Master Data Specialist – Sales Focus** is responsible for ensuring the accuracy, completeness, and consistency of all sales-related master data within SAP. This role supports smooth order processing, effective pricing management, and strong coordination between Sales, Customer Service, Planning, and the factories. The specialist will play a key role in reducing order errors, improving data governance, and supporting business efficiency across North America.
** Reports to:**
FCS Sales Administration Manager – Americas
Key Responsibilities
Material Master Extension (Local Scope)
- Perform local material extensions in SAP (sales views, distribution channels, plant setup) after factory-level extensions are completed.
- Ensure all sales-related fields are correctly maintained to support order entry and availability checks.
- Extend & Price local Part Number to BU upon their request
Pricing Creation & Maintenance
- Create and manage pricing conditions in SAP
- Ensure pricing accuracy across all customers and business units
- Monitor validity dates and proactively update expiring pricing.
Order Processing Support
- Monitor blocked or incomplete orders caused by incorrect or missing master data.
- Troubleshoot issues and coordinate fixes to ensure timely order flow.
- Provide support to Sales Admin when master data discrepancies arise.
- Make sure intercompany orders are correctly transmitted (Idoc)
Coordination with Factories
- Communicate with factory teams to validate and correct item master data such as:
- Replenishment lead times
- Manufacturing lead time policies
- MOQ rules
- MRP settings
- Material availability settings
- Track open data requests and ensure timely updates.
Data Quality & Governance
- Perform routine data audits to maintain consistency between local and global master data.
- Identify root causes of recurring data issues and propose continuous improvement actions.
- Support implementation of global or regional data governance standards.
- Participate in improving processes to support growth (continuous improvement based on daily identified issues)
Support for New Product Introductions
- Coordinate SAP setup for newly released items.
- Ensure all views are activated ahead of launch.
Cross-Functional Collaboration
- Work closely with Sales Administration, Supply chain, Quality, Engineering, Planning, and IT.
- Provide guidance to internal teams on master data requirements and processes.
Reporting & KPIs
- Track and report metrics related to master data accuracy, pricing setup, and order blocks.
- Provide regular analytics to the Sales Administration Manager.
Documentation & Process Ownership
- Maintain SOPs for material creation, pricing setup, and data maintenance.
- Train new users when necessary.