Licensed Master Plumber - Foundational Field Leader Location: The Main Line, PA (suburb of Philadelphia) Compensation: $35-$55/hr, DOE +Performance based bonuses Benefits: Health, Dental, PTO, Paid Holidays, 401k
Position Overview
We are seeking an experienced Licensed Master Plumber to serve as the foundational field leader for a newly launched, locally owned plumbing franchise. This is a hands-on service role combined with early leadership responsibility, ideal for a senior plumber who takes pride in quality work and wants to help build something from the ground up.
You will perform residential and light commercial service work while working closely with ownership to establish technical standards, field processes, safety practices, and a strong team culture. This role offers long-term growth potential as the operation scales.
Key Responsibilities
Perform residential and light commercial plumbing service, repairs, diagnostics, installations, and maintenance
Serve as the lead technical authority in the field, setting standards for quality, safety, and professionalism
Help establish field processes, workflows, and best practices for a new operation
Mentor and support apprentices and journeymen as the team grows
Represent the company professionally with customers, inspectors, and vendors
Clearly explain plumbing issues, solutions, and pricing to customers
Use mobile technology and field service software for dispatch, estimating, and job documentation
Maintain accountability for truck organization, scheduling, job quality, and customer satisfaction
Key Skills & Qualifications
Active Master Plumber license in Pennsylvania (or eligible via reciprocity)
Strong knowledge of residential and light commercial plumbing codes and requirements
Proven hands-on expertise diagnosing, repairing, and installing plumbing systems
Experience mentoring apprentices or journeymen and setting field standards
Excellent customer-facing communication and professionalism
Comfortable using mobile devices and field service software (e.g., ServiceTitan or similar)
Highly dependable, self-directed, and accountable with an ownership mindset
Takes pride in workmanship and operates with minimal supervision
Experience Required
5+ years of hands-on residential and/or light commercial plumbing experience
Strong background in service work (repairs, diagnostics, installations, and maintenance)
Experience working independently in the field
Prior experience training, mentoring, or leading apprentices or journeymen strongly preferred
Customer-facing experience explaining issues, solutions, and pricing
Familiarity with local plumbing codes and inspection processes
Experience using digital job documentation or field service platforms
Why This Role
Foundational leadership position in a growing local franchise
Hands-on role with real influence over operations and culture
Long-term growth and advancement opportunity
Ability to build a team and leave a lasting impact