Job Description

The primary role and responsibility of the Project Manager is to lead the execution of cross-functional projects for the Digital and Technology PMO. The Project Manager will have the responsibility to drive projects through a phase-gate approach. The Project Manager will develop project plans to ensure projects are completed within scope, time, and budget. They will be the champion of the project process and responsible for managing the project team and stakeholders toward fulfilling the mission of each project. The position requires extensive facilitation of and collaboration with the cross-functional groups involved in defining and developing solutions.

This position will actively manage an entire program of projects supporting our Customer Experience initiatives. Preference will be given to candidates who have extensive experience in the implementation of Customer Relationship Management (CRM) systems. Salesforce system implementation experience a plus. The candidate will manage the program as well as lead individual projects through completion in this area.

We are looking for experienced project managers who can support a traditional management approach in digital technology implementations. The Project Manager will create, manage, and update all forms of documentation (Project Charters, Budget, Risk log, Project Plan, Gantt chart, etc.). While having a background in Agile and a Servant-Leader mentality is helpful, it is not required for this position. MasterBrand primarily uses a traditional waterfall approach to project management but is also utilizing the Scrum framework supporting projects where requirements are not as well defined.

The selected candidate for this position must be available during Eastern or Central time zones.

** Organizational Relationship**

This position reports directly to the Sr. Manager - PMO.

** Accountabilities**

• Program Management:
  • Work with the project team to plan the dependencies, resources and timelines needed to achieve project goals.
  • Lead cross-functional project teams to deliver technical solutions, while ensuring cost, quality, timing, customer expectations and applicable standards are met.
• Project Plan Management:
  • Develop full-scale project plans and associated communications documents.
    • Plan and schedule project timelines and milestones using appropriate tools.
    • Identify and confirm resources needed for implementation
    • Manage project dependencies and highlight critical path.
    • Track project milestones and deliverables.
• Risk Management:
  • Monitor risk with respect to constraints, timing, quality, and financial aspects of assigned projects ensuring appropriate mitigation strategies are developed; ability to elevate and focus management attention when necessary
  • Proactively manage changes in project scope, identify potential crisis situations, and devise contingency plans. Identify and resolve issues and conflicts within the project team.
• Communication and Project Control:
  • Present weekly status reports from the project team to management, highlighting critical path items, achievements, and barriers to progress.
  • Escalate issues appropriately to key leaders.

Qualifications

** Characteristics & Attributes**

• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Committed to driving resolution of project-related issues.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Flexible during times of change.
• Ability to read communication styles of team members who come from a broad spectrum of disciplines.
• Persuasive, encouraging, and motivating.
• Ability to defuse tension among project team, should it arise.

** Education & Experience**

• Minimum 5 years of relevant work experience successfully leading technical projects, preference for those within the structure and formality of a PMO
• PMP certification highly desired. Scrum Master certification also a plus.
• Experience with project management software like MS Project, Smartsheet, etc.
• Experience with scrum tools like DevOps, Jira, etc.
• Bachelor's degree in Computer Science, Engineering, Business Administration, or related field.

Additional Information

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.

*Actual pay will vary based on qualifications and other factors