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B2B E-Commerce Data Associate

Matouk

B2B E-Commerce Data Associate

Fall River, MA +1 location
Full Time
Paid
  • Responsibilities

    The B2B E-Commerce Data Associate will report to the Vice President of Global Sales and is an integral part of the Customer Service team. The B2B E-Commerce Associate will be instrumental in supporting our B2B E-Commerce customers such as Perigold, Neiman Marcus, Nordstrom and Bloomingdales.com. The work includes organizing and supplying data, photography, copy, and other assets to our B2BE-Commerce customers to ensure the accurate representation of the Matouk brand and to drive online sales. Main Duties & Responsibilities: Account Data Management: -Ongoing Data Coordination: *Complete Ingestion Worksheets to each account for data upload. *Review and understand best practices and make recommendations to upstream services like copywriting, photography, etc. to ensure product listings comply with brand best practices. *Provide accounts with Photography assets: Lifestyle, Silo and Swatch photography. *Provide accounts with descriptive and romance copy for all products. *Design and manage best practices for optimizing product listings/pages to improve sell-through. *UPC report/management. *Review all above regularly for ongoing accuracy/ changes. -Act as Liaison between Sales, Data Entry, Marketing and Creative Services to ensure data and assets are ready and available to the customer -Research any inventory feed issues; manage feed -Manage product listings to increase rankings and improve customer experience -Continuous improvement of current listings (description, images, prices, product specs, customer questions, etc.) -Manage extranet (For accounts with extranet): -Provide all above items under Data Coordination through Extranet -Attend any account-specific seminars to ensure up-to-date knowledge on account data needs Reporting: -Provide B2B Ecommerce Channel reporting as needed utilizing Salesforce, Customer Reports. -Review of Out of Stock reporting to identify any discrepancies and inform Planning Team -Review account report cards to identify areas of opportunity -Provide Open Order Reports as necessary -Ship Report Product Sample Coordination upon request from customer Qualifications: Required: -A minimum of 3 years experience with 3rd party e-Commerce content and data management -Proficient in Microsoft Suite (Excel, Powerpoint) including in depth working experience with large datasets and Excel functions & tools including but not limited to Pivot Tables, VLOOKUP, Index Match etc. -Google Suite (Sheets, Docs, Slides). -Salesforce experience a plus -Excellent time management skills -Prompt & professional follow up both internally & externally is a must Preferred: -Strong understanding of order fulfillment strategies & dropship -Experience working directly with vendors to design and iterate on products

  • Locations
    Fall River, MA • New Bedford, MA