Nurse Practitioner/Physician Assistant

Providing comprehensive direct primary and urgent care to an ethnically and socially diverse patient population, mostly indigent, in accordance with protocols, policies and procedures; and ensuring quality of care and services.

Managing specific clinic programs or initiatives from inception through implementation, as assigned

DUTIES AND RESPONSIBILITIES

Patient Services: Ensures that patients/clients receive quality, timely, professional care services in accordance with Clinic’s mission and values.

Provides primary care services to Clinic patients including:

Conducting physical examinations

Ordering and interpreting the results of laboratory, x-ray and other tests;

Determining and implementing courses of treatment,

Providing and monitoring the results of treatment; and adjusting as needed

Provides health education and instruction in the areas of health/sickness, personal hygiene, nutrition, sexual behaviors, and medication usage as applicable.

Proactively assists the patient and family through all facets of accessing care at the Clinic and elsewhere, serving as a resource to resolve patient and family concerns.

Participates in the improving the quality of care including participation in peer review, setting clinical standards for medical support staff, and monitoring quality of medical services to patients.

Meets and consults with other staff providers on an on-going, regular basis to discuss clinical concerns and opportunities for care improvement. Additionally, consults with physician on duty as necessary and refer patients to appropriate resources.

Participates in team meetings and provides input on general operational issues to improve the quality of health care delivery including the Clinic’s Best Practices team to create and monitor protocols/guidelines for patient care and uniformity of forms.

Participates in the development and implementation of new Clinic programs; may assume leadership for new health care initiatives and projects.

Identifies training needs of staff and collaborates others to develop and implement appropriate training programs and opportunities to ensure a skilled and knowledgeable staff.

Compliance: Ensures services provided comply with regulatory agency requirements, contractual obligations and funding sources.

Performs/supervises functions, duties and services in compliance with regulatory agencies, contractual obligations and funding sources such as CHDP, CPSP , Medi-Cal, FPACT.

Creates and maintains effective interpersonal relationships with all employees; keeps employees informed of changes which may affect the work environment.

Communicates effectively with all levels throughout the clinic and the specific site by consistently utilizing and facilitating effective strategies to encourage collaborative problem solving and decision-making.

Troubleshoots difficult problems or situations and takes independent action to resolve them.

Through teamwork and accountability exhibits behaviors and attitudes of courtesy and respect for all staff at the Clinic in accordance with its mission and values.

Establishes and maintains effective and positive working relationships with representatives of outside agencies, government entities, vendors, as well as other clinicians, volunteers and staff; represents the clinic site when appropriate.

Ensures patient/client confidentiality; demonstrates complete discretion when discussing patient information.

Completes documentation for clinic sessions in a timely manner ensuring accuracy and completeness to ensure the Clinic can collect funds for the services.

Participates as a member of the site’s clinical team; promotes the clinic’s goals and philosophies to staff; participates in committees; and actively cooperates with others in support of the clinic’s goals.

Qualifications

To perform effectively in this position, the incumbent must have:

Physician Assistant/ Nurse Practitioner with Family Medicine or Pediatric training.

A valid license to practice medicine in the State of California, with no pending or previous disciplinary action from any state licensing entit

Current DEA license and BCLS certificate

Competency in general adult ambulatory care, family planning, adolescent, and women’s health.

Understanding of current medical, educational and psychosocial intervention procedures

Ability to perform clinical duties within established guidelines in a organized, efficient manner

Ability to relate and communicate well to all cultural and ethnic groups in the community, including fluency in written and spoken English. Bi-lingual skills in written and spoken Spanish are preferred.

Working knowledge of direct outpatient care and management methods and practices in a community clinic setting. Prior experience in a similar setting is preferred.

Basic knowledge of local, state and federal regulations relating to care of patients in a clinic setting; and prior experience with county, state and federal programs such as CHDP, FPACT, EWC, Medi-Cal and Title X is preferred.

Knowledge of common safety hazards and precautions sufficient to maintain a safe work environment

Skill in identifying problems and recommending solutions in a clear, concise and proactive manner, including recognition and resolution of costly errors

Ability to develop and maintain cooperative relationships with staff members, patients and other clinicians and work as a member of a multi-disciplinary team

Ability to complete and maintain records in accordance with procedures utilizing an electronic health record system

The flexibility to deal effectively with changes in work schedules and sites

General computer skills in Microsoft Office programs (Word, Excel, etc.) and patient medical record system.

Current California driver’s license and State-required insurance when using personal vehicle on clinic business and a driving record acceptable to the organization and/or its insurance carrier.

Typically, these skills are the result of completion of education and training that provides the necessary medical licenses and several years of experience, preferably including some in a community clinic environment.