Job Description

THE OPPORTUNITY: 

Mattel is currently seeking a Testing Center of Excellence (TCOE) Manager/Sr Manager in El Segundo, CA. This role will be a member of a dynamic team focused on Standardized & Predictable Test engagement, drive effective utilization of automation skillsets and continuously improve and innovate, developing and enriching QA assets. The TCOE Manager will be involved in driving test engagements across multiple strategic projects ensuring TCOE guidelines are being followed across various phases of testing. This position reports directly into the Director, Enterprise Application Services.

WHAT YOUR IMPACT WILL BE: 

• Provide testing leadership and guidance to the team by architecting testing frameworks, establishing, and applying testing standards. 
• Oversee all aspects of the delivery for project work that your team is involved. This will include estimation, resource planning, test planning, test strategy, test execution, risk identification and mitigation, issue resolution, reporting, etc.
• Collaborate with Software Engineering Leaders, Project Managers, Product Managers, and others to ensure smooth integration of QA into the SDLC.
• Act as a quality champion by striving for excellence and driving continual improvements within the team.
• Research and stay up to date on the latest tools, technologies, trends, and approaches with the QA space and incorporating the ones that make sense.
• Continuously monitor and calibrate all QA activities, test results, and actively lead active root cause analysis, to identify areas of improvement and drive required improvements
• Optimize the testing approach and increase quality by leveraging context-driven testing principles and value-added automation.
• Ensure constant update and improvement of testing guidelines through TCOE outreach and measurable efficiency gains.
• Collaboration with QA Director and drive Quality initiatives and promote Quality awareness and mindset

Qualifications

WHAT WE’RE LOOKING FOR: 

• Bachelor’s Degree preferred or equivalent experience  
• 8+ years relevant experience in Quality Assurance & Testing
• Experienced in setting up TCOE, defining goals, objectives, vision and roadmap
• Experienced in KM initiatives, Test Artefacts creation & standardization
• Experienced in managing quality & metrics, risks/issues, QA Effort estimates, QA Audits, TCOE Tools and Process, Automation Planning
• Stakeholder management, Integration & Maintenance of TCOE with Operating Model working along with Leadership Team & PMO
• Drive Delivery Transformation & Innovation, Best practices implementation
• Experienced in Test Strategizing and Test Planning for large strategic programs
• Proven history of successfully coordinating and executing all aspects of testing efforts from project inception to post launch
• Excellent written and verbal communication skills with the ability to clearly communicate and articulate to stakeholders and management across multiple business functions
• Strong risk management skills and a knack for recognizing and anticipating things that would eventually turn into problems (problem avoidance vs reactiveness)
• Solid understanding of Functional, Non-Functional, Integration, System, Regression, and End to End testing
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
• A strong passion for quality, an unrelenting attention to detail, and the proven ability to manage multiple competing priorities simultaneously

Additional Information

WHAT IT’S LIKE TO WORK HERE:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• WE COLLABORATE: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• WE INNOVATE: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• WE EXECUTE: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

OUR APPROACH TO HYBRID WORK

We embrace a hybrid work model to empower a culture of growth, optimism, and wellbeing, where everyone can deliver on our shared purpose and realize their full potential. Combining purposeful in-person collaboration with tech-enabled remote work, our focus is to provide flexibility while enabling collaboration for moments that matter.

WHO WE ARE:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential. Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers. Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.