Job Description

The function of a Call Center Customer Service Technician is to address customers’ and end-users’ technical needs. A Call Center Customer Service Technician will be successful when he/she is successful in: · Delivering a high level of customer satisfaction to customers with questions, concerns or service needs for their Equus or Innova products. · Generating ideas for future profitable products and enhancements to existing products based on customer feedback and knowledge of the industry. · Supporting the timely development of high quality products that are accepted in the market. · Protecting the interests of the company by maintaining confidentiality about new product development. · Other assignments as requested by Supervisor QUALIFICATIONS: · At least two years experience in automotive repair. · Automotive Technology Degree, related field or ASE Certified. · Ability to plan and organize day/week around multiple productive activities. · Basic proficiency with MS Office and Internet applications. · English and Spanish Speaking preferred. Job Type: Full-time Pay: $16.00 - $18.00 per hour