Job Description

Summary

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MAVERICK DIGITAL helps companies grow by creating deeper connections with more customers. Headquartered in Chicago, Maverick Digital serves Fortune 500 brands such as Danaher and Supercuts as well as fast growing startups such as Built-in and OMI Industries. Our team of Mavericks have ushered some of the most ambitious customer sexperience digital transformations in Healthcare, Manufacturing, Retail, Consumer Goods, Communications, Media and High-Tech.

We are looking to hire a SALESFORCE HEALTH CLOUD SOLUTIONS ARCHITECT

Position Summary / Role Overview The role of SALESFORCE HEALTH CLOUD SOLUTIONS ARCHITECT will be responsible for assisting sales in solutioning client architectures, creating project plans, architecting implementation.

This is a cross-functional role that requires excellent teamwork and communication skills.

REQUIREMENTS

Essential Duties and Responsibilities

• Designs the technical architecture (including Enterprise Application Integration Architecture) to address complex business requirements, including design of entire system configurations (hardware, software, and communications, as appropriate)
• Understanding of the Health Cloud data schema
• Fundamental understanding of the different connection protocols to update data, basic knowledge of synchronous/asynchronous needs in healthcare domain
• Understanding of US healthcare regulations such as HIPAA, Cures Act, Medicare
• Basic understanding of what Value Based Reimbursement entails and the importance of managing population health participants
• Fundamental understanding of how EMR work in terms of patient flow, workflows and exchange data
• Strong pre-sales and scoping skillset. This person would be the key person to assist sales is competing in, building confidence in the customer/prospect and win new clients
• Salesforce.com Certifications (3 or more) including Communities and Lightning. SFMC, MuleSoft and Health Cloud knowledge highly desirable
• Demonstrated success working within an Agile product organization partnering with product owners
• Demonstrated success in Microservices based design on cloud-native infrastructure grounded in containers/serverless
• Experience working with Salesforce.com including many of the following: CRM/Sales Cloud, Service Cloud, Communities, Marketing Cloud / ExactTarget, Force.com, Visual Force, Workflows, Apex development (i.e. Triggers), Heroku, Chatter API
• Experience implementing Health Cloud, Marketing Cloud, and Communities enterprise integration architectures
• Strong knowledge of Salesforce.com architecture components - sales, service, and marketing clouds
• Ability to define and communicate the big picture in terms of the solution (both functional and technical components) and break it down into smaller manageable work units
• Data modeling skills, Site taxonomy skills
• Familiar with user experience best practices
• Experience in Heroku and various connectors
• Understanding of Contact Centre, Customer Service and/or Field Service processes
• Good analysis and diagnosis skills
• Proven success in contributing to a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent leadership, communication (written and oral) and interpersonal skill
• Structured communication
• Strong Salesforce certifications are mandatory

Skill and Experience Requirements BENEFITS

Maverick Digital is an equal opportunity employer. We welcome and encourage inclusion in the workplace regardless of background, race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

No degree is required for any position at Maverick Digital. We know life happens and great people with incredible talents that add tremendous value don't necessarily always have degrees.