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Solutions Architect

Mavik Ventures

Solutions Architect

San Francisco, CA
Full Time
Paid
  • Responsibilities

    About: 

    Fast growing startup using artificial intelligence to solve the largest problems in the supply chain, specifically built to address the perishable food industry.

     

    Role Responsibilities:

    • Leads and executes successful integrations with our partners
    • Creates detailed, actionable integration plans that enables both our internal team and our customers to understand and execute on the full scope of our integration processes
    • Validates customer data during integrations
    • Creates scalable integration process and playbook that we will use for all integrations
    • Deeply understands our integration needs and customer context
    • During sales processes, provides technical expertise and partners with customer's IT teams

       

      Does this describe you?

    • Exceptional data analytics skills, which allows you to deeply understand

      customer data

    • Understand customer business processes, and utilizes expertise and appropriate product functionalities to address customer issues
    • Commercial mindset that allows you to understand and act on what customers care about most
    • Excellent written and verbal communication skills
    • Proficiency in SQL, Excel, and Tableau or other dashboarding tools. Python proficiency preferable.
    • Effectively collaborates with internal Customer Success, Sales, Product, Engineering, and Support teams

    Open to travel – (Post Covid)

    Preferred Qualifications:

    • 5+ years experience in software integrations
    • 2+ years of solution specialist (or equivalent customer
    • facing role) experience
    • Experience in grocery or retail industry preferred