About:
Fast growing startup using artificial intelligence to solve the largest problems in the supply chain, specifically built to address the perishable food industry.
Role Responsibilities:
- Leads and executes successful integrations with our partners
- Creates detailed, actionable integration plans that enables both our internal team and our customers to understand and execute on the full scope of our integration processes
- Validates customer data during integrations
- Creates scalable integration process and playbook that we will use for all integrations
- Deeply understands our integration needs and customer context
- During sales processes, provides technical expertise and partners with customer's IT teams
Does this describe you?
- Exceptional data analytics skills, which allows you to deeply understand
customer data
- Understand customer business processes, and utilizes expertise and appropriate product functionalities to address customer issues
- Commercial mindset that allows you to understand and act on what customers care about most
- Excellent written and verbal communication skills
- Proficiency in SQL, Excel, and Tableau or other dashboarding tools. Python proficiency preferable.
- Effectively collaborates with internal Customer Success, Sales, Product, Engineering, and Support teams
Open to travel – (Post Covid)
Preferred Qualifications:
- 5+ years experience in software integrations
- 2+ years of solution specialist (or equivalent customer
- facing role) experience
- Experience in grocery or retail industry preferred