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Customer Service Specialist - Auction Assistant Position

MaxSold

Customer Service Specialist - Auction Assistant Position

Framingham, MA +18 locations
Full Time
Paid
  • Responsibilities

    Job Description

    We are currently looking to hire up to 4 new Auction Assistants in your region. Due to the nature of our business, these positions are part-time / casual as we have to book an auction before we can schedule our team.

    HOW DOES SCHEDULING WORK?

    • You set your availability in advance and we book your shifts accordingly
    • You can choose which days of the week you work but we do not offer spilt shifts
    • The more scheduling availability you have, the greater the chance of being booked for an auction

    HOW LONG ARE THE SHIFTS?

    • Cataloging/photography shifts get started around 9am and finish around 6pm
    • Pickup Supervision shifts generally take place on the weekend and last around 5 hours

     

    WHAT KIND OF WORK WILL YOU DO?

     

    CATALOGING AND PHOTOGRAPHY

    • Organize auction items into lots and identify them with stickers
    • Photograph auction items to create an accurate representation of merchandise
    • Write brief yet accurate descriptions of auction items
    • Provide superior customer service to customers at all times
    • Perform other duties as assigned

    NOTE: Photographs are taken using our App (on a smartphone or tablet), not a digital camera. No staging, lighting or editing is used to enhance the photos

     

    PICK-UP SUPERVISOR (NO HEAVY LIFTING REQUIRED)

    • Greet customers as they arrive to pick up their items
    • Organize the flow of customers in a safe and orderly manor
    • Ensure auction winners receive the items they won
    • Safeguard the seller's home or business and their belongings at all times
    • Handle any refund issues that may arise
    • Perform other duties as assigned

     

    A QUALIFIED CANDIDATE MUST BE:

    • A customer service specialist who is passionate about helping others
    • Willing to travel
    • Flexible with scheduling
    • A team player who can work independently

     

    ALL APPLICANTS MUST HAVE THE FOLLOWING TO BE CONSIDERED FOR THE POSITION:

    • Reliable Transportation to get to the auction site (a vehicle is not needed once at the auction site)
    • A flexible work schedule
    • A solid understanding of our business model (visit MaxSold.com for more info)
    • A newer Apple or Android product (iPhone / IPad or Tablet / Smartphone)

     

    HOW TO APPLY Respond directly to this ad

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