Job Description

PRIMARY RESPONSIBILITY:

Reporting directly to the VP/GM - Americas, the Salesforce Administrator is responsible running reports and maintaining the data within the company customer relationship management tool.

DUTIES AND RESPONSIBILITIES:

· Partner with Senior Sales Leadership to coordinate sales teams reporting and functionality of the CRM

· Act as liaison between CRM and ERP systems, and collaborate with IT and Sales in the execution and administration of initiatives oriented to Salesforce

· Manage CRM, including reconciling and/or cleaning up data.

· C-Work with Sales team members to resolve data inconsistencies.

· Run reporting from multiple ERP systems, including preparing bi-weekly and monthly sales reports.

· Add filters and dashboards.

· Train new sales team members on using the CRM.

· Translate enhancement requests for IT; test enhancements prior and post-production.

· Other duties as assigned to meet departmental and/or company objectives.

MINIMUM QUALIFICATIONS

KNOWLEDGE/SKILLS/ABILITIES

· Strong PC skills, including proficiency with MS Outlook, Word, Excel, PowerPoint, & Database management.

· Must have strong attention to detail.

· Must have the ability to adapt to changing priorities.

· Must have excellent interpersonal and communication skills.

· Ability to be tactful with personnel at all levels of the company required.

· Ability to work in a fast-paced environment and prioritize work to meet specific deadlines.

· Must be self-motivated and results oriented.

· Must be able to handle confidential and sensitive information.

· Superior organization skills with strong ability to multi-task.

· Must have a polished and professional demeanor.

EDUCATION/EXPERIENCE

· 2+ YEARS' SALESFORCE EXPERIENCE REQUIRED.

· EXPERIENCE USING DATA WAREHOUSE and ERP REPORTING TOOLS IS PREFERRED

· 3+ years’ experience in an executive support role preferred.

· Associates degree required. Bachelor’s degree preferred.

PHYSICAL REQUIREMENTS

· Ability to travel when necessary (less than 10%)

Company Description

Our mission and vision insists upon continual employee development and education. We have a relentless focus on constant improvement. However, we deeply value our past and the values and principles our successes have been built upon. 60 years of quickly delivering complex cutting tools requires more than just precision and automation it demands the experience expertise and skill of our amazing team.