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Team Member (Penn Square Mall)

May and 63rd & Penn Square Mall

Team Member (Penn Square Mall)

Oklahoma City, OK
Full Time
Paid
  • Responsibilities

    Role Summary

    Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

    General Responsibilities

    Read, understand and comply with all parts of the Team Member Handbook

    Protect the customer experience by ensuring packaging, food presentation and quality is top level.

    Appropriately handle all customer issues and play a positive role in customer recovery.

    Show up on time, have a great attitude and work hard for your entire shift.

    Constantly improve yourself by finding ways to do your work better and faster.

    Be responsible to fill your shift if you are not able work.

    Ensure your appearance is in compliance with the Handbook

    Be a team player

    Back of the House (BOH) -- Use holding and timing system and batch numbering on holding pans and in the chute system.

    BOH -- Track waste and store according to procedure.

    Requirements

    Available to work a minimum of 15 hours per week

    Skills

    Outgoing and fun

    Great attitude

    Hard working

    Dependable

    Honest

    Team-player

    Positive attitude & role model

    Responsive to team’s needs

    Takes initiative

    Works to serve others

    Great verbal communicator

    Outgoing/friendly/patient

    Able to lift 40 - 60 pounds on a consistent basis