Job Description

FRONT OFFICE COORDINATOR POSITION MAZZA + NIRO, PLC Probate, Estate Planning, Guardianships/Conservatorships, and Probate Litigation Law Firm

COMPENSATION: Compensation dependent on experience EMPLOYMENT TYPE: Full-Time; Monday-Friday 8:00 AM – 5:00 PM; 40 Hours a Week POSITION AVAILABILITY: Immediate

Our law firm is seeking an organized and self-motivated Front Office Coordinator to join our firm. Experience as a Receptionist or Client Intake Specialist in a law firm is preferred but not required. This position requires daily communication with clients, attorneys, and other team members. Our ideal candidate is reliable, positive, kind, flexible, detail-oriented, and demonstrates exemplary work ethic.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Answering multi-line phone system

• Interacting and communicating with Clients and opposing parties

• Scheduling Clients

• Processing and distributing mail

• Processing court filings

• Assisting with copying, scanning, and fax

• Organizing electronic and physical files

• Managing digital practice management system and intake system

• Supporting legal teams when necessary

• Managing Attorney calendars

• Preparing run sheets to file documents with the Court through our runner service

• Using Microsoft Outlook, Microsoft Word, Adobe Acrobat, Clio Manage and Grow interfaces,

  Trello, Monday, and other legal computer systems

• Managing and tracking Attorney deadlines

• Preparing Attorney digital and physical files

• Assist in developing and expanding the intake process

• Learning the attorney’s areas of law to properly intake clients and set appointments

• Assisting with the billing processes and taking payments

• Maximizing the client experience

SKILLS/REQUIREMENTS:

• Must have excellent organization skills, with a high attention to detail

• Must have excellent verbal and written communication skills

• Must have problem-solving abilities and be able to think quickly on their feet

• Must be able to multi-task in a fast pace, independent work environment

• Must have strong time management skills, effective planning, and execution ability

• Must prioritize deadlines

• Professionalism and professional work attire is required

• Outgoing

• Ability to manage phone systems and prioritize inbound telephone calls

• Technology proficient

• Excellent organizational skills

• Time management skills

• Self-driven and desire to learn.

• Multi-tasker

• Managing engagement and confirming doc-u-sign progress

• Digital file creation and management

• Prior experience with customer relations

• Ability to be the first line of defense for communications

Company Description

Mazza + Niro, PLC is a boutique competitive law firm specializing in estate planning, probate, trust administration, guardianship, conservatorship, and elder law services. Mazza + Niro aims to create a positive, professional, and balanced work atmosphere for its employees. We are family- and team-oriented firm that works to deliver the best legal service for our clients, to help each other achieve our individual professional goals, and towards achieving the firm's long-term goals. We are a young, energetic firm with a drive to grow and innovate.