About Us: Mazzone Hospitality is always looking for the next best member to join our team. We are the largest hospitality company in Upstate NY with three distinct divisions, a la carte restaurants, on and off premise catering and business dining. We strive to give the customer the highest level of service and quality at all times. Our employees are motivated, customer oriented and passionate about hospitality. We invite you to experience our versatility and endless creativity.

Job Title: Assistant Restaurant Manager - Full-time, hourly

Job Purpose: The Assistant Manager aids and supports the Manager with daily tasks. He/ She will oversee the operations and staff in the Manager's absence. 

Job Duties:

• Develop a good rapport with guests and staff
• Guide employees to ensure higher level of performance and productivity
• Maintain contact with kitchen staff, management, and serving staff
• Investigate and resolve guest complaints
• Manage the restaurant to meet or exceed standards in food quality, safety and cleanliness
• Complete daily reports
• Implement new company policies and procedures by developing plans and instructing staff
• Adhere to company standards and service levels to enhance guest experience, increase sales and minimize food and beverage waste

Skills/Qualification

• Bachelor's Degree in Hotel or Hospitality Management preferred, but not required
• Previous experience in restaurant, management or related field
• Knowledge of food and wine
• Computer skills including POS (Point of Sales) systems such as Aloha or Digital Dining
• Strong organizational skills; ability to prioritize and multi-task in a fast-paced environment
• Outgoing, pleasant personality, and desire to please guests
• Good organizational and interpersonal communication skills
• Flexible schedule, must be able to work days, nights, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to stand for up to 8 hours
• Must have reliable transportation

Disclaimer

Mazzone Hospitality is an equal opportunity employer. This position could be subject to pre-employment background and drug screening. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.