Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you! We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA's pursuits in deep space exploration. Jacobs is NASA's largest engineering solutions provider working together with NASA at centers across the United States. We have an exciting opportunity for a IT Specialist to join the team with JETS II Teammate Company, Mb Solutions, Inc.
The IT Specialist will:
- Serve as a point of contact (POC) for users requiring assistance with IT resources.
- IT-related procurements and associated paperwork to include requirements, justification, compliance, and security.
- Provide support for inventories of IT resources.
- Provide support for employee processing activities (e.g., new hires, moves, terminations).
- Provide support for ad-hoc IT special projects.
- Deploy desktop application software and patches, and troubleshoot, diagnose, and resolve incidents for desktop systems and applications.
- Respond to requests for information (i.e., data calls) originating from various sources, including the Exploration
- Integration and Science Directorate (EISD) and Information Resource Directorate (IRD).
- Provide support for local and shared services (account management, storage arrays, disaster recovery, etc.).
- Work with Windows / Mac / Linux systems and networking.
- Perform other duties as required.
Requisition Qualifications: This position has been posted at multiple levels. Depending on the candidate's experience, requirements and business needs, we reserve the right to consider candidates at any level for which this position has been advertised.
- Typically requires a bachelor's degree in a related area or experience in the field. - Basic knowledge of networking and network security.
Requisition Preferences:
- Typically has a BS degree in a computer or system science discipline from an accredited college or university OR zero (0) to three (3) years of progressive, relevant experience, or an MS degree in a computer or system science OR zero (0) to seven (7) years of progressive experience, or Ph.D. degree in a computer of system science discipline OR zero (0) to three (3) years or progressive experience.
- Prefer candidates with previous federal government procurement, inventory, and fundamental network security experience.