Job Description

The Business Review Center of Expertise (COE) prepares performance evaluations (business reviews) on McDonald's licensees evaluating the organization's performance in each of the  National Franchising Standards. Business reviews are developed through collaboration with Field Office Staff, Franchising, Finance, Legal and reflect Field Office's long term franchising strategy. In Addition, the COE oversees and supports the business review processes, documentation, scheduling, and maintaining web-based applications.

ABOUT THE ROLE:

We are looking for a values-driven and dynamic Business Review Supervisor who is highly collaborative and well-rooted in execution proficiencies who can translate franchise strategies into critical priorities and actions. This individual should also demonstrate strategic thinking agility in reviewing data and customer insights, identifying patterns and trends, providing a perspective in accelerating franchisee and franchisor business results. COE Team members possess strong communication skills, are highly resilient, work independently, and exhibit talent proficiencies in developing themselves, colleagues, and other teams.

IN THIS ROLE YOU WILL:

• Deepen your knowledge and understanding of the National Franchising Standards and how they are leveraged in executing franchising strategy across the US Business.
• Develop successful, influential partnerships with multiple field offices, franchising, and legal teams as a trusted advisor in the business review process, applications, and documentation.
• Develop data fluency skills in identifying root cause issues while collaborating with field office staff to develop consulting strategies, solutions, and recommendations for growing business results across each National Franchising Standard.

Qualifications

• Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.
• Consulting experience in either McOpCo or Field Service
• Is familiar with the National Franchising Standards and measurements
• Communicates effectively through strong written and verbal communication skills
• Demonstrates high energy and enthusiasm
• Self-Starter and can work independently and meet or exceed established deadlines, demonstrating the ability to prioritize and weigh the business's impact appropriately.
• Demonstrates enthusiasm and commitment to continuous learning

Additional Information

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.