Summer 2024 Customer Experience Internship
Job Description
Why You'll Want this Internship
Enjoy a flexible work environment where you can think critically and feed your need (and ours!) for innovation. After initial training, dive in with your full-time team to learn the business and enjoy robust programming including our Executive Speaker Series, Lunch and Learns with unique teams like Restaurant Architecture and Happy Meals, Employee Business Network sessions, and other training. We designed this internship to provide a smooth transition into McDonald’s so don’t worry – if you bring curiosity and work ethic, we will bring the know-how.
We believe we are #BetterTogether, so we encourage networking through Peer Lunches and mentorship from industry leaders who want you to succeed and take pride in guiding you to develop into a McDonald’s future leader.
In addition, the capabilities you will acquire set you up for a variety of career paths depending on your interests and strengths, and beginning your career in the McDonald’s Corporate Internship gives you early access to our full-time post-graduation opportunities.
Department Overview
This summer role will sit within a functional team in our McDonald’s Customer Experience Organization on teams like Digital Product and Experiences, Design, Data Science, or Consumer Insights and more.
There has never been a better time to join the Customer Experience organization. We are transforming McDonald’s Customer Experience in to a seamless and memorable brand journey for everyone. Customers’ expectations on speed, value, convenience, and service have never been greater. In a fiercely competitive environment, we must think differently and innovate to delight customers with effortless intuitive, and connected experiences. We are driving growth for a better McDonald's, and our critical investments set us up to continue to do so. McDonald’s scale is unmatched, and we have a global impact on business results and our customers across the globe.
Qualifications
You are a strong candidate if you:
How You'll be Compensated
You'll be lovin' your compensation which will include:
Personal Characteristics
We are looking for intellectually curious problem-solvers that have a passion for digital, technology, innovation and food and beverage. As a summer intern, you will help lead projects that help shape the future of McDonald’s. Here’s what we’re looking for:
Additional Information
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.