Job Description

Our Corporate Home Office has an exciting opportunity for a Deployment Manager for markets supported by the Nashville field office!

The Deployment Manager is responsible for managing all Operations Deployment Activities in the field office, including direction of a team of Deployment Consultants. Frequent collaborator with other functions within Operations, and key partner with the leadership team.

The ideal candidate should live within 50 miles of the Nashville Field Office Territory. Depending on your geographical location, travel may vary (+/- 50% of the time), as this position supports a large geographic area.

RESPONSIBILITIES

Principle responsibilities include but are not limited to:

• Builds detailed deployment plans for new initiatives, process improvements, and system upgrades, including EOTF initiatives across all restaurants
• Collaborates with Business Integration and West Zone Operations Director to sequence initiative roll-outs in assigned area according to business priorities, Deployment Consultant capacities, and other logistical considerations
• Conducts all PMO processes to plan and monitor execution of initiatives
• Works with Deployment Consultants to effectively deploy all initiatives and builds deployment schedules to effectively train partners on new initiatives, process improvements or system upgrades
• Ensures initiative training and preparation is of the highest quality
• Partners with East Zone Operations Director & NABIT team to build effective training programs and establish consistent, effective operational process innovations / improvements
• Raises issues related to O/O organization deployment plans as appropriate to Franchise Business Partner or Operations Officer
• Oversees, coaches, and evaluates your team to ensure effective implementation of operations initiatives

Qualifications

BASIC QUALIFICATIONS:

• High School diploma or equivalent required
• Experience with operations/deployment

PREFERRED QUALIFICATIONS:

• BA/BS degree preferred
• Deep understanding of McDonald’s restaurant operations and new operations initiatives strongly preferred
• Experienced project manager capable of quickly identifying and addressing implementation roadblocks
• Builds strong relationships with Deployment Consultants to develop skills and ensure effective calendaring
• Effectively handles complexity to oversee several concurrent initiatives
• Versatile communicator with ability to convey ideas at various levels of granularity and tailor messaging to all audiences
• Detail-oriented planner capable of building timelines and schedules to ensure on-time project execution

Additional Information

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.