Job Description

This opportunity is part of the **McDonald’s Customer Experience, Product & Design **team where our vision is to develop digital customer experiences that delight our customers and enable our crews to operate our restaurants reliably and effectively.

The Associate Product Manager, Content & Assets is responsible for partnering cross-functionally to identify, define and deploy new features for the content management system (CMS) of mcdonalds.com. They operate within the triad construct and report to the Product Manager, Web Channel, and are accountable for identifying customer problems and working alongside the engineering squads to drive continuous improvements to the CMS. They partner closely with content authors in our markets around the globe, as well as product and tech leads for our digital channels to identify cross-team dependencies.

Accountabilities & Responsibilities:

• Participate in squad ceremonies for their product domain and liaise with third-party engineering teams to map dependencies, align requirements, and define shared implementation details
• Partner with TL (in a Product triad) to participate in the entire lifecycle of the backlog grooming process
• Partner with leadership, marketing, operations, legal, analytics, engineering, and design teams to define improvement opportunities in the form of epics and stories
• Thoroughly understand customer needs and anticipate customer demands to develop engaging, best-in-class digital experience for the global websites.
• Ruthlessly prioritize epics and stories within the backlog to deliver the highest value features first and make calculated trade-offs where necessary
• Accountable for the product roadmap and communication to stakeholders
• Analyze customer insights, data and competitive industry standards to identify areas of opportunity
• Subject matter expert who brings a strong perspective on Web and understand its role within the broader customer experience
• Maintain documentation standards for
• Partner with marketing and strategy teams to leverage vendor capabilities for content and digital asset management

Qualifications

• 2+ years experience working in a software development environment as product manager
• Software development experience, with knowledge of developer workflows, processes, and tools
• Experience partnering with stakeholders across an at-scale, complex, global matrixed org setup a plus
• Experience in Agile Development, application of Agile techniques and delivery practices
• Communication skills with ability to explain complex technical decisions to non-technical stakeholders

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.