Job Description

THE PAYROLL PROCESS MANAGER is responsible for driving strategic initiatives and improvements across end to end processes for Payroll. This role is on McDonald’s Global Business Services (GBS), which operates in approximately 10 countries. The Payroll Process Manager will align all strategic initiatives for processes, polices, and technologies across geographies.

The Payroll Process Manager responsibilities:

• Develop the strategy to drive consistent ownership of Payroll within the GBS markets
• Develop the strategy, in partnership with Global People, on standardizing payroll systems across markets
• Provides guidance, in partnership with Knowledge Management, on process documentation within the context of the global policy and monitors adherence through agreed upon KPIs & other metrics
• Partners with Performance Management to agree upon and deliver KPIs & other metrics
• Monitors global compliance and process performance, recommends process localization as needed
• Manages the approval/ rejection of business cases for change requests
• Proposes the prioritization of initiatives to GBS & Operational Excellence teams
• Responsible for end to end and new process design
• Manages and prioritizes portfolio of change initiatives that impact overall process
• Encourages and drives the generation of continuous improvement ideas within the process network
• Responsible for overseeing the definition, measurement, and establishment of service levels and SLA/KPI targets for the functional area
• Partners with Knowledge Management and Employee Experience to identify training needs for local users/super users based on changes to process
• Reviews and approves all changes to current policies and procedures for their functional areas

Qualifications

• Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in accounting, finance or related field
• 8+ years in-depth functional expertise in the areas of Payroll, Finance, or related field
• Domestic and international travel is required
• Knowledge and understanding of payroll processing and related activities

PREFERRED QUALIFICATIONS:

• Oracle HCM Cloud experience
• Experience partnering with Oracle on problem resolution and enhancement requests
• 5+ years project management experience
• Excellent written and verbal communication skills to effectively communicate with all levels of management and teams
• Ability to quickly absorb product and process knowledge and apply appropriately to meet strategic goals
• Strong analytical skills, knowledge of benchmarking processes, and problem solving skills
• Control and Process Oriented
• Global Experience
• Formal Continuous Improvement training (i.e. Six Sigma)
• Ability to influence
• Decisive yet collaborative leadership style
• Creative problem solver
• Change agent / Visionary

Additional Information

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Nothing in this job posting or description should be construed as an offer or guarantee of employment.