Infrastructure Engineer II (Restaurant Systems Management)
Job Description
This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.
The Engineer II (Restaurant Systems Management, RSM, Platform) is part of the Restaurant Infrastructure & Operations Platform team within Global Technology Infrastructure & Operations (GTIO). This role reports to the Senior Technical Product Manager (RSM) and is responsible for engineering / development, integration with other Restaurant and Enterprise systems and setting patterns and direction for development. The Restaurant Systems Management platform includes tools, processes, and services related to restaurant device configuration and management, compliance, software installation and security patching.
This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.
Responsibilities & Accountabilities:
Qualifications
Basic Qualifications
Demonstrated knowledge and experience with Infrastructure as Code Implementations (Terraform, Chef, Puppet, AWS Cloud Formation)
Demonstrated knowledge and experience with monitoring tools like Microsoft System Center Operations Manager, NewRelic, or SolarWinds
Experienced with Dashboards and Reporting
Experienced with software developments and deployments at large scale
Experienced with automated OS deployments
Knowledgeable in scripting languages, PowerShell, Bash,
Experience with Python, .NET and C#
Experience with MDM solutions
Understanding of DevOps in large-scale distributed environments
Understanding of Server (Microsoft Windows, Linux), Client (Microsoft Windows, Linux) and Android / Apple systems
Demonstrated knowledge of device configuration, software installation and security patching
Knowledge of Microsoft System Center (Configuration Manager, Intune), Ansible, Jamf, or related Systems Management technologies.
Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function.
Ability to think strategically and relate architectural decisions / recommendations to business needs.
Deep understanding of cloud solutions in one or more major cloud service providers (AWS, GCP, Azure).
Experience with some or all of these cloud concepts: Serverless Architecture, Container Architecture, Storage, and Identity and Access Management.
Experience with IT Infrastructure / Platform and Cloud development, including:
Strong attention to detail and a commitment to producing high-quality work.
Passion for emerging technology and real-world applications.
Strong written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise manner to senior stakeholders.
Understand customer centricity, and develop products with that mindset.
Preferred Qualifications
Experience
Additional Information
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Nothing in this job posting or description should be construed as an offer or guarantee of employment.