Job Description

We are seeking an experienced Events Specialist to support the MHQ Conference Center and events held at MHQ. A successful candidate for this role will provide an unparalleled level of customer service, strong attention to detail and the ability to succeed in a fast-paced environment.

ROLE RESPONSIBILITIES:

• Manage onsite meetings and events
• Partner with internal Employee Experience team members to create, plan and elevate employee events and experiences within MHQ and our other corporate offices
• Daily interface with internal clients helping to support effective execution of events at MHQ (including corporate meetings, employee events, HU graduations, and more)
• Work cross functionally with various internal/external partners (Conference Center team, Agency 123, A/V provider, Catering Etc.)
• Manage the relationship with our exclusive catering company, including menu selection, set up and removal of catering. Process all billing for catering services
• Develop and maintain knowledge of technology and/or software solutions in support of meeting scheduling, planning and execution. EMS and CVENT knowledge are a plus
• Create/collect customer satisfaction survey for clients to determine areas of success and areas of improvement
• Stay on top of industry standards and trends related to core responsibilities; provide recommendations for and support implementation of process improvements that will help meetings and events run efficiently and enhance the customer experience
• Promote a positive team environment, display the Core Values of McDonalds

Qualifications

• MUST BE FULLY VACCINATED (I.E., AT LEAST 2 WEEKS AFTER LAST DOSE) FOR COVID-19 AND, IF HIRED, PRESENT PROOF OF VACCINATION BY START DATE.
• Ability to work ONSITE at MHQ
• Ability to have a flexible work schedule, some evenings required based on event bookings (LATEST WOULD BE 9PM M-F)
• Event/project management and critical thinking skills are a key element of success in this role
• Ability to communicate effectively and professionally with all levels of management, written and verbal
• Ability to adapt to a constantly evolving business and work environment
• 3+ years of event planning and execution or leading a conference center
• Food & beverage experience would be a plus
• Hospitality/event planning degree/certificate preferred

Additional Information

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.