Job Description

Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of ground breaking opportunities for the business. At McDonald’s you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McDonald’s restaurant.

Job Summary

Global Technology Risk Management (GTRM) is the team that is ultimately responsible for the securing of McDonald’s information assets at a global level.

As the Global Identity & Access Engineering Manager – User Experience, you will collaborate with the Director of Identity and Access Engineering. You will collaborate with our identity and access product and engineering teams to build user-centric identity and access experiences that delight our employees, franchisees, partners, and restaurant staff. Using good communication and collaboration skills, you will work closely with partners to develop an exchanged views of user experience challenges and their solutions.

Accountabilities & Responsibilities

• Collaborate with leadership to develop the strategic plans for the experience design capability of the Global Identity & Access Engineering team. This could entail building strategic artifacts like user journeys and personas.
• Lead by example to collaborate with other managers to translate briefs into creative direction that will lead to impactful user-centric design solutions.
• Actively contribute to problem-solving efforts through research, wireframing, prototyping and usability testing projects.
• Establish design frameworks and paradigms which move us forward, fostering an environment of innovation and inclusion, enabling efficient product development processes.
• Design, lead, and collaborate on user research and testing programs including usability testing, A/B testing, and site surveys.
• Lead a team through mentoring and coaching on all aspects of personnel development.
• Identify budget needs: Work with multi-functional leaders to settle resources necessary for identity and access experience design.
• Lead identity and access product design reviews and testing.

Qualifications

Basic Qualifications

• 5+ years professional experience creating user-centric, research-driven User Experiences.
• Experience and desire to lead and mentor others.
• Expertise in UI/UX principles, philosophies, and processes, including experience in HTML, CSS, and JavaScript.
• Superb visual and verbal communication ability.
• Proven attention to detail.
• Adept at core UI/UX systems and tools (e.g., Sketch, Photoshop, Illustrator, Figma, etc.).
• Thrives in a fast-paced environment; capable of solving high-reaching goals and delivering against them.

Preferred Qualifications

• Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent experience.
• Experience designing identity and access and/or enterprise-focused UX/UI

Additional Information

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.