Job Description

We are looking for a self-starting teammate to be a part of the POS and Kiosk Release Management team. This individual should be trained and/or certified in Agile and has been applying their agile learnings for more than one year. This position also entails combining Project Management practices with Agile best practices to ensure an effective and efficient Software Development Life Cycle. The POS & Kiosk Project Manager Role is a cross functional position responsible for overseeing the POS and Kiosk software from the Requirements gathering phase thru Production deployment. This individual will have the responsibility of supervising and motivating project groups working in an agile environment, to enable them to complete assigned tasks in a timely manner and deliver high-end quality solutions.

Responsibilities

• Planning, scheduling, coordinating, and managing all aspects of POS & Kiosk software releases
• Creation of Key Performance Indicators (KPIs), by release/phase
• Assist in defining Software Quality Service Level Agreements (SLAs)
• Present project plans and timelines to stakeholders and Leadership committees
• Define Entrance & Exit/Success criteria for all phases of Development & Testing
• Work with Operations/Field teams to understand business needs and their best practices
• Maintain Project status reporting
• Compile historical data to confirm current team performance & forecast upcoming efforts
• Lead Daily/Weekly Project status review sessions
• Conduct new feature training/demonstration sessions for key stakeholders
• Work with Pilot team to plan Field Testing efforts
• Conduct Release/Build retrospectives to assist in the development and implementation of Shift Left Methodologies
• Identification/removal of roadblocks that could negatively impact the Software Development Life Cycle efforts
• Promote team empowerment by ensuring that each team member is fully engaged in the project with meaningful contributions/outcomes.

Qualifications

• 5+ years of Project Management experience
• 1 year of Agile Project Management experience
• Quick Service Restaurant (QSR) Point of Sales (POS) experience (Preferable)
• Strong collaborative skills and ability to adapt their means of communication for both written and oral, and engage in active listening
• Ability to lead and collaborate with a diverse work group
• Proficient in Project Management /Tracking via MS Project & Smart Sheet
• Proven ability to effectively self-direct, manage, and prioritize multiple projects/issues with a high degree of complexity in a fast paced and ever-changing environment
• Proficient with Microsoft Office Suite; including Word, Excel, PowerPoint, Publisher and Teams
• Ability to manage time effectively
• Ability to solicit and communicate business expectations and build strong client and stakeholder relationships
• Demonstrate ability to communicate complex concepts to our Business Partners and Leadership teams

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.