Role: Director of Operations

The 2nd largest Dealer of synthetic turf in the country, located in the best market. Ability to join a fast-growing company and be the catalyst for change. looking for someone to grow with them for the next 10-20 years.

Total Compensation Package:

• 80-95K depending on experience

  Company Vehicle:

• Yes, Leased Toyota Tacoma work truck

  Benefits

• 3 weeks vacation + Normal holidays
• No medical or 401k – 401k is a goal for 2022
• Possible discussion on reimbursement for medical coverage is on the table

  Bonuses, Equity/Profit Sharing:

• 6% of revenue on closed, paid jobs
• Potentially for-profit sharing after year one

  Target Start Date: 01/30/2022

  Size of Company: 5.5 million in sales

  Commercial/Residential Installation:

  70% revenue from commercial

  30% High-end residential

  Main Services: Artificial Turf install – playgrounds, dog parks, commercial via Landscape Architects, high-end residential, putting greens

  Drug/Background/Personality test:

  Drug Test - Yes

  Personality test - Culture index 

  Relocation Assistance:

  Yes

  Service Territory:

  Dallas Fort Worth Market

  Future expansion within a 500mile radius of DFW, possibility to grow the franchise

  2021 Revenue (run rate): $5,300,000

  The main goal for this role at the start, and overtime

Operationally – take 90% of the day-to-day construction operation and back-office oversight from General Manager and 100% from Business Development Manager

Take our installs from a B- to an A, A+

• Scale to a 15-million-dollar installation company by 2025, from a 5.5 million installation company in 2021, with the ability to build out a plan to expand to other markets outside of DFW
• Build out the process for operations, after learning internal, and external daily business practices
• Training development
• Limit mistakes
• Crew accountability
• Spanish is a plus, but not a requirement

Possible travel:

• East Texas, Tyler, Kansas, Washington, one-offs Average 4-5 times a year

• Trade Shows- 3-4 year “COVID removed”

  HR Responsibilities:

  Be a part of the process of recruiting, hiring, and disciplinary

  Help grow our reputation as the high-end installers of our services, and products in our market, through quality installations, and gathering proactive review’s from completed jobs

  Increase our Gross Margin from 29% to 33-35% through crew productivity, reducing callbacks/repairs, better sourcing, and supply chain efficiencies, minimizing waste, etc.

• Improve our quality and efficiencies with our turf installations
• Reassess, reestablish policies, and procedures
• 60% in Field 40% in office
• Bring better-streamlined organization, processes, and procedures to their daily process

Example of a typical day below:

• Crew jump off start 7-am
• Projects kickoffs, onsite crew reviews, crew, clients, customer callbacks
• Paperwork, close-outs, ordering, schedule, GC, Client follow up
• Put in process for end day expectations

Top 3-5 most important must-haves for this position:

• Prior experience doing similar role's “project manager, commercial side because of the speed of install vs residential even though we covet the "white-glove experience”
• Can be in a divisional role – Residential construction side- Multiple crews, managing projects at same time
• Strong Culture Index Fit 
• Experience and personality to also work with other contractors, customers directly
• Type A personality – executer holds people and processes accountable

- Go-getter

- Problem solver

- Motivated

- Solutions driven”

Company culture:

Our values are quality, integrity, and innovation

Exclusive dealers of Turf Products in the Dallas Fort Worth Market. They are fast, fun, and pride themselves on a friendly work environment with the partners leading the way! "Work to live rather than a live to work mentality" Using Artificial Turf to help us build relationships. Making money is just a bonus! 

Why is there a current need for this position?

We have been in business for 5 years, have grown from 900k in 2017 to 5.5 million in 2021, and need to bring in an Operationally experienced and gifted person to take over the operation of our business and get us from a B- to an A/A+ through their leadership, and ability to build, and execute the process