Job responsibilities include those listed in the competency document.
Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
Assists with routine activities of front desk, reception, answering phones, scheduling, appointments.
Recognizes the normal signs (growth and development of aging) of the patient population indicated above and understands the requirements of assessment, treatment, and care of the specific age group(s).
Initiates and maintains the hygiene/ cleanliness of the patients, the patient's environment, and; but not limited to, the CCM environment.
Understands and recognizes appropriate storage and safety of medications (such as alcohol, saline, insulin, or other agents utilized for ID/Diabetes Services).
Using Service Excellence Standards conducts Hourly Rounds.
Promotes and fosters an environment of comfort and safety for patients and visitors.
Performs or assists with downloading of meters, pumps, sensors.
Identifies and communicates appropriate patient data to members of the interdisciplinary team.
Collects and records patient related data through the performance of direct care tasks.
Demonstrates continued professional growth through setting goals and participating in Evidence Based tasks.
Utilizes appropriate health and safety to protect both the patient and staff.
Demonstrates competency in, but not limited to, the following on CCM (refer to McLeod Health Medical-Surgical Technician/Extern II/Extern III/Graduate Extern Competency Checklist):
Fosters an environment that demonstrates caring, compassion and respect for all patients, families, and visitors.
Participates proactively in problem solving initiatives.
Required Skills
POSITION TYPE: Full time; 80 hours biweekly; Monday - Friday 8:00am to 4:30pm.
LICENSES/CERTIFICATIONS/REGISTRATIONS/EDUCATION:
MCLEOD OFFERS A COMPETITIVE BENEFITS PACKAGE TO FULL TIME EMPLOYEES:
DEPARTMENT: Chronic Care Management
Required Experience
POSITION TYPE: Full time; 80 hours biweekly; Monday - Friday 8:00am to 4:30pm.
LICENSES/CERTIFICATIONS/REGISTRATIONS/EDUCATION:
MCLEOD OFFERS A COMPETITIVE BENEFITS PACKAGE TO FULL TIME EMPLOYEES:
DEPARTMENT: Chronic Care Management