- Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
- Provides safe, motivating, and effective individualized exercise instruction. Instructs new members on the proper use of exercise equipment.
- Maintains a Personal Training Certification from an organization recognized by the National Commission for Certifying Agencies (NCCA) or the Distance Education Accrediting Commission (DEAC).
- Develops exercise programs incorporating all five components of fitness.
- Maintains thorough, accurate, and current records on all clients and their exercise program
- Is prompt and prepared for client appointments, shifts, and staff meetings.
- Is knowledgeable of MHFC programs and promotes them whenever appropriate
- Maintains a professional image by wearing required uniform and name tag at all times.
- Promptly returns all client phone calls.
- Exhibits good listening skills when member, guest or staff issues arise, and problem solves professionally. Defers to Fitness Services Manager if issues need further arbitration.
- Maintains a neat, clean, and orderly exercise environment.
- Conducts fitness assessments and orientations with accuracy and efficiency.
- Brings Personal Training Manager any questions regarding clients’ special needs or requests.
- Uses appropriate resources to refer when needed. Does not offer advice outside area of own expertise.
- Is a role model of good health and fitness.
- Maintains current CPR certification.
- Ensures all policies and procedures of the department and the Center are being followed by members, guests, and self.
- Attends CPR and First Aid practice sessions.
- Attends and actively participates in staff training as scheduled.
- Monitors clients at all times.
- Reports all incidences or injuries using the proper forms and submits to the Manager On Duty.
Required Skills
QUALIFICATIONS /TRAINING:
General computer keyboard typing skills preferred. Must possess competent knowledge of exercise principles, health risks, and fitness program design. Excellent communication, motivational, coaching, and organizational skills required.
LICENSES/CERTIFICATIONS/REGISTRATIONS/EDUCATION:
Minimum of a High School Diploma or GED from an accredited school required.
Personal Training Certification from an organization recognized by the National Commission for Certifying Agencies (NCCA) or the Distance Education Accrediting Commission (DEAC) required.
Current CPR/AED certifications required.
Required Experience