1.  Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-

workers in accordance with our Service Excellence Standards and Core Values. Keep the Service Excellence statement

as first item

2. Responsible for scheduling skilled nursing and therapy field staff in the home health care agency

3. Responsible for intake of referrals from all hospitals, SNF’s & MD offices – Gate Keeper for Curaspan referrals

4. Responsible for demographic, referral entry, and patient welcome phone calls 

5. Responsible for Hospital Hold Report – checking patients daily while on hold, ,retrieving ROC orders / processing post

hospital visits

6. Responsible for monitoring Alerts/Patient Not Seen Report  daily

7. Responsible for adding new MD’S to the system

8. Responsible for creating Delta tickets for Scheduling/Intake issues

Qualifications /Training:

Must be competent to perform data entry and to work independently. Must be able to use computer for data entry

and report generation.  Must have excellent organizational and project management skills

Preferred to have at least one year experience in home health or with scheduling multiple appointments on a daily

basis.

LICENSES/CERTIFICATIONS/REGISTRATIONS/EDUCATION:

Minimum of a High school diploma/Equivalent from an accredited school

Required Skills Required Experience