High-Energy • Customer Service Focused • Sales & Growth Driven
Are you passionate about beauty, wellness, and creating exceptional patient experiences? Our fast-growing, luxury Med Spa in Tyler, TX is looking for a full-time Front Desk / Patient Care Coordinator to be the face of our practice and help drive our next level of growth.
Provide a warm, welcoming, high-energy first impression for every patient
Manage check-ins, check-outs, scheduling, confirmations, and patient flow
Deliver exceptional customer service that aligns with our luxury brand
Educate patients on services, memberships, promotions, and skincare
Drive revenue by supporting rebooking, product sales, and service add-ons
Maintain a clean, organized, professional front-of-house environment
Support providers and leadership with day-to-day operational tasks
Help create a positive, upbeat culture where patients feel valued and cared for
High-energy, polished, and people-first
Thrives in a fast-paced aesthetic or wellness environment
Strong customer service skills with a natural ability to connect with people
Sales-minded with a passion for helping patients choose the right services
Reliable, proactive, organized, and detail-oriented
Experience in med spa, spa, plastic surgery, dermatology, salon, or hospitality is a plus
Tech-comfortable (EMR, scheduling software, texting platforms, etc.)
Full-time — must be available weekdays and occasional Saturdays
Competitive hourly pay
Sales commissions & product bonuses
Employee discounts on treatments & skincare